Senior IT Engineer

We are seeking an experienced Senior IT Engineer to join our global IT Operations team. In this role, you will manage and support enterprise IT systems across Microsoft 365, Active Directory, cloud, and virtualization platforms.

You will be responsible for Tier 3 support, tenant administration, and infrastructure optimization while ensuring compliance, security, and operational excellence. The role involves cross-team collaboration, automation, and technical leadership in a dynamic and fast-paced environment.

Key Responsibilities

• Provide Tier 3 technical support for enterprise systems and applications.
• Manage and maintain the overall Microsoft 365 tenant (Exchange Online, SharePoint Online, Teams, Intune).
• Administer Active Directory and Azure AD (user provisioning, group policies, MFA, SSO, conditional access).
• Oversee endpoint management using Intune, Jamf, and Endpoint Central.
• Configure and support Exchange mail flow, retention policies, and hybrid setups.
• Implement and monitor compliance, security, and governance policies (DLP, audit logging, eDiscovery).
• Manage and support VMware / vSphere, Windows & Linux servers, and storage environments (SAN / NAS).
• Provide technical leadership on IT infrastructure projects (cloud migrations, enterprise rollouts, and upgrades).
• Automate processes using PowerShell, Bash, or scripting tools for efficiency and reporting.
• Document procedures, create knowledge articles, and deliver training to IT staff and end-users.
• Collaborate with cross-functional teams to ensure compliance, incident resolution, and system optimization.
• Participate in on-call support and respond to escalated technical issues.

Core Technical Skills Required

Requirements

Why Join Us?

Enterprise Systems : Manage and optimize Microsoft 365 and global IT infrastructure.

Challenging Projects : Work on enterprise cloud migrations, hybrid identity, and automation initiatives.

Attractive Package : Competitive salary, benefits, and sponsored certifications.

Security-Focused : Lead compliance, governance, and endpoint protection strategies.

Schedule : Monday to Friday (on-call support rotation when required).

Work Arrangement : Hybrid (Kuala Lumpur).

Job Type : Full-time

Pay : Up to RM13,000.00 per month

Benefits :

Education :

Experience :

Work Location : In person