Talent.com
Business Analyst - Change Management, Manager
Business Analyst - Change Management, ManagerHFG Insurance Recruitment • Kuala Lumpur, Kuala Lumpur, Malaysia
Business Analyst - Change Management, Manager

Business Analyst - Change Management, Manager

HFG Insurance Recruitment • Kuala Lumpur, Kuala Lumpur, Malaysia
7 days ago
Job description

Business Analyst – Change Management, Manager

The Strategic Coupa and Oracle projects impact multiple business units and require robust change management to ensure successful adoption and minimize disruption to business operations. This role is critical for driving user readiness, managing localization requirements, and embedding new processes into the organizational culture.

The Change Management Manager will lead the design and execution of change management strategies for the organization’s Strategic Coupa and Oracle implementation. This role ensures smooth adoption of new processes and systems across multiple Local Business Units (LBUs), minimizing resistance and driving user engagement throughout the transformation lifecycle.

Responsibilities

Develop and implement a comprehensive change management plan aligned with project goals and timelines.

Conduct impact assessments to understand effects on people, processes, and systems.

Define change vision and objectives in collaboration with project leadership.

Stakeholder Engagement

  • Perform stakeholder analysis and create targeted engagement strategies.
  • Cultivate and manage strong, trusted relationships with senior stakeholders to secure executive support and buy-in.

Communication & Training

  • Design and execute communication plans, including newsletters, town halls, and FAQs.
  • Oversee training needs analysis, coordinate and deliver training programs (e-learning, workshops, coaching).
  • Lead and mentor team to ensure change management effectiveness.
  • Manage the entire portfolio of concurrent change initiatives, ensuring strategic alignment and optimal resource allocation.
  • Resistance Management & Adoption

  • Identify sources of resistance and develop mitigation strategies.
  • Build and maintain business unit level partnerships to support adoption locally.
  • Develop and monitor adoption metrics and user feedback.
  • Conduct post-implementation reviews and embed continuous improvement practices.
  • Own and continuously improve the change management playbook, ensuring alignment with best practices and evolving needs.
  • Qualifications

    Education

  • Bachelor’s Degree or equivalent, Prosci or similar certification is preferred.
  • Experience

  • 7 to 10 years of change management experience, a mixture with other experience in consulting and transformation can be considered.
  • Experience in large scale finance system implementation project.
  • Experience in technical aspects, such as stakeholder analysis, readiness assessments, and change performance indicators.
  • Experience in presentations to large and senior stakeholders, and training deliveries.
  • Experience in project management will be an added advantage.
  • Experience in insurance and asset management industries will be an added advantage.
  • Special Skills or Business Knowledge

  • Strong stakeholder management, project management and analytical skills.
  • Strong written and verbal communication skills, and presentation skills.
  • Adequate finance systems and process knowledge.
  • Proficiency in Microsoft Office Suites.
  • Ability to work independently and collaboratively with different stakeholders
  • Seniority level

    Mid-Senior level

    Employment type

    Contract

    Job function

    Finance

    Industries

    Insurance and Banking

    #J-18808-Ljbffr

    Create a job alert for this search

    Manager Management • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    Client Management, Analyst

    Client Management, Analyst

    AIA Hong Kong • Kuala Lumpur, Kuala Lumpur, Malaysia
    Responsible for the relationships with assigned clients.Building and maintaining professional relationships and actively engage with clients and intermediaries to achieve overall sales and profitab...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Communications and Organizational Change Management

    Manager, Communications and Organizational Change Management

    BD (Tissuemed Ltd) • Kuala Lumpur, Kuala Lumpur, Malaysia
    Manager, Communications and Organizational Change Management.Manager, Communications and Organizational Change Management. As Communications and Organizational Change Management Manager, you will pl...Show more
    Last updated: 30+ days ago • Promoted
    Senior CRM Business Process & Change Management Analyst

    Senior CRM Business Process & Change Management Analyst

    RHB Banking Group • Kuala Lumpur, Kuala Lumpur, Malaysia
    Senior CRM Business Process & Change Management Analyst.Senior CRM Business Process & Change Management Analyst.Requirements Gathering : Collaborate with stakeholders to identify CRM requirements th...Show more
    Last updated: 5 days ago • Promoted
    CAM Change Management Lead

    CAM Change Management Lead

    Accenture Southeast Asia • Kuala Lumpur, Kuala Lumpur, Malaysia
    The CAM Change Management Lead plays a critical role in ensuring that CAM V&A integration deployments meet objectives on time and on budget by increasing adoption and usage of CAM systems and proce...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Communications and Organizational Change Management

    Manager, Communications and Organizational Change Management

    BD Mexico • Kuala Lumpur, Kuala Lumpur, Malaysia
    As Communications and Organizational Change Management Manager, you will play a key role in enabling the people side of change for Global Business Services (GBS) transformation initiatives, along w...Show more
    Last updated: 30+ days ago • Promoted
    Manager - Business Continuity Management

    Manager - Business Continuity Management

    Progressive Insurance Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
    Manager - Business Continuity Management.The Business Continuity Manager will play a crucial role in ensuring the continuity and resilience of the Company during unexpected disruptions or crises.Th...Show more
    Last updated: 23 days ago • Promoted
    Associate Director, Organizational Change Management (OCM)

    Associate Director, Organizational Change Management (OCM)

    Avasant • Shah Alam, Selangor, Malaysia
    Organizational Change Manager (OCM).Avasant is a Los Angeles, California based top management consulting and research firm providing Strategic Sourcing, IT and Business Transformation, and Global S...Show more
    Last updated: 10 days ago • Promoted
    Change Manager (Business Analyst, Project Management)

    Change Manager (Business Analyst, Project Management)

    Standard Chartered • Kuala Lumpur, Kuala Lumpur, Malaysia
    Change Manager (Business Analyst, Project Management).Change Manager (Business Analyst, Project Management).An experienced and dynamic professional to support the execution of the Beacon programme ...Show more
    Last updated: 30+ days ago • Promoted
    Technology Consulting - Information Technology Business Analyst, Manager / Senior Manager

    Technology Consulting - Information Technology Business Analyst, Manager / Senior Manager

    Ernst & Young Advisory Services Sdn Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
    Whole industries have been disrupted and transformed in recent years by digital technology.As a technology Consulting professional, you’ll help businesses realise the value they can gain from their...Show more
    Last updated: 30+ days ago • Promoted
    Analyst, Process Transformation-1

    Analyst, Process Transformation-1

    AIA Hong Kong • Kuala Lumpur, Kuala Lumpur, Malaysia
    Are you ready to shape a better tomorrow?.AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils i...Show more
    Last updated: 30+ days ago • Promoted
    Technology Consulting - Information Technology Business Analyst, Manager / Senior Manager

    Technology Consulting - Information Technology Business Analyst, Manager / Senior Manager

    EY • Kuala Lumpur, Kuala Lumpur, Malaysia
    Technology Consulting - Information Technology Business Analyst, Manager / Senior Manager.EY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Join or sign in to find your next job.Technolog...Show more
    Last updated: 30+ days ago • Promoted
    People Consulting - Change Management, Manager / Senior Manager

    People Consulting - Change Management, Manager / Senior Manager

    Ernst & Young Advisory Services Sdn Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
    Date : 30 Oct 2025 • Requisition ID : • Other locations : Primary Location Only.At EY, you’ll have the opportunity to build a career as unique as you are — backed by the global scale, support, inclu...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Communications and Organizational Change Management

    Manager, Communications and Organizational Change Management

    BD • Kuala Lumpur, Kuala Lumpur, Malaysia
    Manager, Communications and Organizational Change Management.Location : BD Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. As Communications and Organizational Change Management Manager, y...Show more
    Last updated: 30+ days ago • Promoted
    People Consulting - Change Management, Manager / Senior Manager

    People Consulting - Change Management, Manager / Senior Manager

    EY • Kuala Lumpur, Kuala Lumpur, Malaysia
    People Consulting – Change Management, Manager / Senior Manager.EY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. At EY, you’ll have the opportunity to build a career as unique as you ar...Show more
    Last updated: 28 days ago • Promoted
    Operational Excellence Change Lead - Hybrid, Growth

    Operational Excellence Change Lead - Hybrid, Growth

    OCBC company • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading financial institution in Kuala Lumpur is seeking an Operational Excellence Change Lead.This role focuses on driving change and innovation in banking operations, requiring strategic thinki...Show more
    Last updated: 9 days ago • Promoted
    Associate Business Analyst — Change, Design & Delivery

    Associate Business Analyst — Change, Design & Delivery

    HSBC • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading global banking institution in Kuala Lumpur is seeking an experienced Associate Business Analyst.The role focuses on managing requirements, facilitating change, and engaging with stakehold...Show more
    Last updated: 2 days ago • Promoted
    S&C Global Network - Management Consulting Analyst (Talent & Organization - Change Management)

    S&C Global Network - Management Consulting Analyst (Talent & Organization - Change Management)

    Accenture Southeast Asia • Kuala Lumpur, Kuala Lumpur, Malaysia
    As an Accenture Change Management professional, you will design and implement transformational industry, functional and / or digital solutions to drive business value for our clients.Apply deep proce...Show more
    Last updated: 30+ days ago • Promoted
    Director, SAP Deployment & Change Enablement

    Director, SAP Deployment & Change Enablement

    嘉吉投资(中国)有限公司北京分公司 • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading global company in Kuala Lumpur is seeking a Director of Business Implementation to lead SAP deployments and initiatives across Food APAC. The ideal candidate will have at least eight years...Show more
    Last updated: 3 days ago • Promoted