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Customer Care Executive- Bandar Sunway, Up to RM3400
Agensi Pekerjaan ASK Resources Sdn BhdPetaling Jaya, Selangor, Malaysia17 hours ago
Job descriptionImmediate Vacancies with Famous Telco Industry High Pay, OT Claimable, and Many Allowances Handle general enquiry & perform cross / up-sell
Benefit :
- Shift Allowance
- Overtime
- Staff benefit line
- Medical
- Language Allowance (If able to speak in Mandarin)
- Handling inbound call and outbound call regarding Postpaid issue.
- Assist customer in troubleshoot line issue
- Walk customer thru product of company and promotion
- SPM / Diploma / Degree holder with 1 year working experience in a call center.
- Able to work 24 / 7 shift rotation basis
- Able to communicate well in English and Bahasa Melayu.
- Basic technical troubleshooting experience will be added advantages
- Basic knowledge of digital tools and platform (E.g. WhatsApp, App, ChatBOT platform and etc)
- Willing to perform up-sales / cross-selling during the call
- Customer oriented
- We regret that only shortlisted candidates will be notified.
Employment Status :
2 Years Contract (high chance to renew based on performance and chances to convert permanent)
Job Responsibilities :
Job Requirements :
If you interested in this position, just click "APPLY" button for application.
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Customer Care Executive • Petaling Jaya, Selangor, Malaysia