Requirements
- Display self-assurance.
- Possess self-sufficiency and inner drive.
- Exhibit composure and a dignified demeanor.
- Maintain stability, adaptability, and organization.
- Demonstrate problem-solving skills.
- Show cultural sensitivity.
Responsibilities
Are you passionate about enhancing the international student experience and helping students succeed in their academic journey? If so, we invite you to join our dynamic team at ELS Language Centres, Malaysia, as International Student Advisor.
Position Overview :
As an International Student Advisor / Student Advisor at ELS Language Centres, Malaysia, you will play a pivotal role in supporting and enriching the educational journey of our diverse student body. Reporting directly to the Centre Director, you will be responsible for various aspects of student welfare and development, ensuring a positive and engaging student experience both within our centre and beyond.
Job Duties
The International Student Advisor / Student Advisor is responsible for performing the following specific duties :
Student Welfare
Assisting students in their basic needs e.g. open a bank account, transport, accommodation, social activities, registering with their embassies and associations, etc.Assisting the Academic Director and Center Director in organizing student orientation and graduation.Planning, promoting and conducting student activities and maintaining the student activities budget.Updating and maintaining students’ notice boards with up-to-date and relevant information e.g. university counseling notices, latest happenings in town, useful information related to language learning, etc.Arranging to pick-up students from the airport when necessary.Liaising with landlords for student’s accommodation arrangements.Counseling / Advising and assisting students with immigration matters (visa applications / renewals / cancellations / shortening / special pass etc).Maintaining up-to-date information on Student visas regulations / policies (transfers, withdrawals etc).Assisting students in filing claims for medical insurance. Keeping accurate records and communicating with the insurance company.Maintaining information including, but not limited to, the following areas and acting as a referral source for students at : banks, post offices, area transportation, travel agencies, rental car agencies, recreational facilities, social services, campus resources and international student organizations.University Placement Counseling and Services
Counseling and assisting qualified students with university / college selection and admission by providing up-to-date and accurate information.Communicating with representatives or personnel from universities and colleges in the recruitment process.Organizing at least one seminar per session on education through internal presentation or invited guests.Keep accurate records on students’ applications status.Establishing contacts with universities and colleges to gain recognition of ELS’ CIEP qualification (levels 106 to 109).Marketing
Answering enquiries (phone, email & walk in).Attending education & school fairs.Administrative
Preparing / maintaining files for new / current & past students - to include ALL required documentationKeeping accurate student visas reportsUpdating MIA List & making the necessary reports (police & immigration).Others
Assisting current students in general enquiries.Assisting in placement testsPerforming any other duties as and when assigned.Benefits
Medical CoverageMedical Leave and Hospitalization LeaveOutpatient medical coverageHealth InsuranceCareer enhancement opportunity