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IT Support

IT Support

Brightnet & Trading Sdn BhdCyberjaya, Selangor, Malaysia
11 days ago
Job description

Requirements

  • Diploma, Bachelor’s degree in Information Technology, Computer Science, related field (preferred)
  • Fresh graduate or equivalent 1-2 years of working experience.
  • Proven experience in an IT Support role or similar position.
  • Strong knowledge of Windows or Linux operating systems.
  • Familiarity with computer hardware components and peripherals.
  • Experience with troubleshooting network connectivity issues.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal abilities.
  • Ability to work independently and prioritize tasks effectively.
  • Flexibility to work outside regular business hours when necessary.
  • Able to travel to office (Hybrid)
  • Able to travel oversea to do maintenance on hardware and site checking. (HongKong, Taiwan, Korea)

Responsibilities

  • Do Installation on different kind of operating systems (Linux, Window Server, etc)
  • Deploy and maintain on-going business (CDN, SSL, etc)
  • Provide technical assistance and support to end-users via instant messaging platform or email.
  • Diagnose and resolve hardware, software, and network issues.
  • Install, configure, and maintain computer systems.
  • Perform system upgrades and maintenance tasks.
  • Collaborate with other IT team members to implement and support IT projects.
  • Document technical procedures and solutions for knowledge sharing.
  • Train end-users on the proper use of hardware and software.
  • Stay up-to-date with emerging technologies and industry trends.
  • Provide Cloudflare support skills.

    • Benefits

  • Annual Leave
  • Medical Leave
  • Basic Salary + EPF + SOCSO
  • Yearly increment
  • Holiday allowance
  • Training provided
  • Annual Bonus up to 3 months
  • Friendly and comfort Environment

    • Additional Benefits

  • Annual Leave
  • Allowance Provided
  • Overtime Pay
  • Annual Bonus
  • EPF / SOCSO / PCB
  • Training Provided
  • Work from Home
  • 5 Working Days

    • Skills

    Networking Operating Systems Technical Troubleshooting Hardware Knowledge Customer Service Cloudflare

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    It Support • Cyberjaya, Selangor, Malaysia