Requirements
- Diploma, Bachelor’s degree in Information Technology, Computer Science, related field (preferred)
- Fresh graduate or equivalent 1-2 years of working experience.
- Proven experience in an IT Support role or similar position.
- Strong knowledge of Windows or Linux operating systems.
- Familiarity with computer hardware components and peripherals.
- Experience with troubleshooting network connectivity issues.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal abilities.
- Ability to work independently and prioritize tasks effectively.
- Flexibility to work outside regular business hours when necessary.
- Able to travel to office (Hybrid)
- Able to travel oversea to do maintenance on hardware and site checking. (HongKong, Taiwan, Korea)
Responsibilities
Do Installation on different kind of operating systems (Linux, Window Server, etc)Deploy and maintain on-going business (CDN, SSL, etc)Provide technical assistance and support to end-users via instant messaging platform or email.Diagnose and resolve hardware, software, and network issues.Install, configure, and maintain computer systems.Perform system upgrades and maintenance tasks.Collaborate with other IT team members to implement and support IT projects.Document technical procedures and solutions for knowledge sharing.Train end-users on the proper use of hardware and software.Stay up-to-date with emerging technologies and industry trends.Provide Cloudflare support skills.Benefits
Annual LeaveMedical LeaveBasic Salary + EPF + SOCSOYearly incrementHoliday allowanceTraining providedAnnual Bonus up to 3 monthsFriendly and comfort EnvironmentAdditional Benefits
Annual LeaveAllowance ProvidedOvertime PayAnnual BonusEPF / SOCSO / PCBTraining ProvidedWork from Home5 Working DaysSkills
Networking Operating Systems Technical Troubleshooting Hardware Knowledge Customer Service Cloudflare
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