Crocs, Inc. is seeking a Senior Store Associate in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
Overview : As a Sales Associate, you will have the opportunity to deliver exceptional experiences and provide world-class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.
Responsibilities include :
- Delivering outstanding service to our consumers using our C.H.A.R.M. service model
- Proactively contributing to creating an enjoyable team environment that fosters the sharing of suggestions, ideas, and concerns
- Learning and assisting in various departments within the store, including consumer service, product knowledge and placement, visual presentation, and stock room management
- Supporting team members in the daily execution of retail operations, such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
- Leading by example and collaborating with Store Management to improve personal key performance indicators through sales-driven techniques
- Adhering to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements include :
Must be 18 years or olderPossessing at least SPM / O Level or aboveMinimum 1 to 2 years of working experience, preferably in retailFluent in English, with proficiency in other language(s) being an advantageBeing flexible to work on a rotational shift basis, including nights, Saturdays, Sundays, and Public HolidaysBasic computer proficiency in Microsoft Word, Excel, and Email, and able to operate a retail Point of Sale systemDesiring to succeed in a high-growth, fast-paced retail environmentThe Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
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