This job offer is not available in your country.
Assistant Restaurant Manager (Fast Food)
MESRABandar Baru Bangi, Selangor, Malaysia30+ days ago
Job descriptionAssist in scheduling staff shifts and ensuring adequate manpower during operational hours. Provide on-the-job coaching and guidance to team members, especially new hires. Monitor team performance and discipline, and report issues to the Restaurant Manager. Promote a positive and productive work culture. Provide on-the-job training and support new staff onboarding alongside the Manager. Recognize and reward team achievements to encourage motivation and accountability. Support with the daily prep plan, stock level checks, and allocation of duties before each shift. Conduct pre-shift team briefings in the absence of the Restaurant Manager, covering key topics like sales targets, customer feedback, and promotions. Supervise and coach team members on brand standards and operational procedures. Step in to resolve minor HR-related concerns and escalate major issues to the Restaurant Manager. Ensure compliance with food safety, hygiene, and sanitation standards. Conduct temperature and cleanliness checks across food prep and dining areas. Reinforce staff adherence to SOPs, health protocols, and brand standard. Monitor service speed, friendliness, order accuracy, and cleanliness throughout the shift. Monitor equipment and facility cleanliness, report maintenance issues promptly. Lead by example in delivering excellent customer service and ensuring customer satisfaction. Handle basic customer feedback and escalate major issues to the Restaurant Manager. Support staff in managing crowd control during peak periods. Ensure a consistent, high-quality customer experience by actively engaging on the floor (FOH). Handle customer complaints and escalate when necessary, ensuring corrective actions are taken. Communicate important updates, promotions, and operational changes to team members. Assist with basic reporting tasks, including sales summaries, customer feedback logs, and shift handover notes. Use shift reporting tools (e.g., delivery performance, upselling results) to identify areas of improvement. Promote upselling and support the team in meeting daily sales targets. Help implement and track local promotions or national campaigns. Monitor usage and report discrepancies or wastage to the Restaurant Manager. Ensure proper storage, labelling, and traceability practices are followed. Support in daily inventory checks, stock rotation, and monitoring of usage. Alert the Restaurant Manager on low stock levels or discrepancies. Assist in receiving deliveries and ensuring proper storage of goods. Support any ad-hoc tasks, special assignments, or projects as requested by the superior or the company. Remain flexible to support cross-company initiatives, internal events, audits, or urgent business priorities as needed. Good communication skills in English & Bahasa Malaysia Diploma or Degree in Hospitality Management, Business Administration, Culinary Arts, or related field. Food Handler Certificate and Health & Safety Certification (as per local regulation). Minimum 3 years of experience in restaurant or food & beverage management, with at least 2 years in a supervisory or managerial role. Prior team lead or supervisory experience is preferred. Strong knowledge of QSR systems and operational best practices. Strong leadership and team management abilities. Good communication and interpersonal skills. Proficient in inventory control, scheduling, and basic financial management. Hands-on leadership with the ability to coach and energize a young team. Proficiency in POS systems, digital ordering tools, and basic Microsoft Office. Ability to work under pressure in a fast-paced environment. Ability to work flexible hours, including weekends and holidays. Basic salary up to RM 4500 Annual Leave EPF, EIS and SOCSO Comprehensive Medical Benefits for Employees & Dependents Dental and Optical Insurance Coverage & Maternity Coverage Performance Bonus Career Development
Job Responsibility
Daily Operations Support
- Assist in supervising daily front-of-house and back-of-house operations.
- Ensure customer orders are fulfilled promptly, accurately, and efficiently.
- Monitor food preparation and service procedures to maintain speed and quality.
- Support in managing store opening, closing, and shift handovers.
- Lead and oversee shifts, manage floor presence, and ensure staff are meeting performance expectations.
Team Supervision & Development
Health, Safety & Cleanliness
Customer Experience
Marketing Activation & Local Engagement
Stock Control / Management / Ordering
Ad-hoc Responsibilities
Qualifications
Job Requirements
Experience
Skills & Competencies
Job Benefits
Perks & Benefits :
#J-18808-Ljbffr
Create a job alert for this search
Assistant Manager • Bandar Baru Bangi, Selangor, Malaysia
Related jobs
GMG Welcome Young & Energetic Talents!.Our mission is to inspire and empower our community to live healthy and active lifestyles by providing authentic, high-quality sports gear.Hence, we are welco...Show moreLast updated: 30+ days ago
We are representing our client, a well-established Malaysian F&B group with a strong presence in the Chinese cuisine segment, operating a portfolio of reputable brands across both casual and pr...Show moreLast updated: 30+ days ago
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties a...Show moreLast updated: 30+ days ago 
Responsible for the development strategy.Manages and coordinates the activities of the assigned R&D team budget.Develops rigorous experimental plans in conjunction with assigned R&D team to...Show moreLast updated: 30+ days ago
Planning and identification of value multiplication areas.Identify key value drivers for the business based on Objectives and Key Results principles.
Undertake problems identification for the key va...Show moreLast updated: 30+ days ago![Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]](https://cdn-logos.talent.com/v1/logo/image?feedcode=job-majestic-my&company_name=Polymorph%20Recruitment)
- Promoted
- New!
Club Assistant
TipTopJob.com MalaysiaGenting Highlands, Pahang, Malaysia Genting Malaysia Berhad is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and ente...Show moreLast updated: 5 hours ago
- Promoted
- New!
Kitchen Assistant
KAINAN SDN BHDKuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia is seeking a Restaurant Manager for a full-time, on-site role located in WP.
The Restaurant Manager will oversee day-to-day operations, ensu...Show moreLast updated: 5 hours ago
- Promoted
- New!
Operations Manager (F&B Outlets)
Celsius CoffeePutrajaya, Putrajaya, Malaysia The Operations Manager oversees all café outlets to ensure smooth day-to-day operations, excellent customer experience, and adherence to SOPs.
This role focuses on outlet performance, staff manageme...Show moreLast updated: 5 hours ago
- Promoted
- New!
Assistant Manager - Theme Park Theming
TipTopJob.com MalaysiaGenting Highlands, Pahang, Malaysia Genting Malaysia Berhad is a leading multinational conglomerate involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in ...Show moreLast updated: 5 hours ago
- Promoted
- New!
Finance, Assistant Manager
KarexPort Klang, Selangor, Malaysia To support finance manager on account closing, workflow improvement initiatives, project implementation and other ad-hoc projects.
To review general ledger and ensure compliance with established acc...Show moreLast updated: 11 hours ago
Interview @ SSS Pavilion KL (Wednesday, 9 April 2025)
GMGKuala Lumpur, Federal Territory of Kuala Lumpur, .MYQuick Apply
General Manager (Chinese Restaurant) - Basic up to RM20k
Talent RecruitKuala Lumpur, MalaysiaQuick Apply
- Promoted
- New!
Regional Lead, Member Engagement and Experience (MEE) - Europe
IFACKlang Municipal Council, Klang Municipal Council, Malaysia Regional Lead, Member Engagement and Experience (MEE) - Europe.During 2024 IFAC shifted its strategic focus to maximizing member value and experience.
The Member Value Proposition (MVP) was created ...Show moreLast updated: 5 hours ago
- Promoted
- New!
Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)
AgodaSeremban, Negeri Sembilan, Malaysia Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Show moreLast updated: 5 hours ago
- Promoted
- New!
Assistant Manager - Mechanical & Electrical
GAMUDAPort Dickson, Negeri Sembilan, Malaysia The role of Assistant Manager - Mechanical & Electrical is to play a pivotal part in overseeing the Mechanical and Electrical (M&E) engineering works within our projects.
This position requires meti...Show moreLast updated: 5 hours ago
- Promoted
Assistant Manager - MST
Genting MalaysiaGenting Highlands, Pahang, Malaysia Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainme...Show moreLast updated: 30+ days ago
- Promoted
- New!
Community Dietitian (Bandar Menjalara Kepong)
AllDay PharmacyBatu Caves, Selangor, Malaysia At AllDay, we believe in the transformative power of nutrition to improve lives.As a niche retail pharmacy chain, our mission is to help people live healthier lives through the power of nutrition.W...Show moreLast updated: 5 hours ago
- Promoted
- New!
Assistant Manager - Documentation, Policy & Process (Theme Park)
TipTopJob.com MalaysiaGenting Highlands, Pahang, Malaysia Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainme...Show moreLast updated: 5 hours ago
- Promoted
- New!
Manager, Ground Operations Training
Malaysia AirlinesSepang, Selangor, Malaysia Manager, Ground Operations Training.The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management....Show moreLast updated: 5 hours ago
- Promoted
- New!
Assistant Director of Food and Beverage
Banyan Tree Ilha CaldeiraKuala Lumpur, Kuala Lumpur, Malaysia Assistant Director of Food and Beverage.As Assistant Food & Beverage Director at Banyan Tree Kuala Lumpur, you will support the F&B Director in overseeing the full spectrum of F&B operations.This i...Show moreLast updated: 5 hours ago
Internal Audit Assistant Manager
GMGKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
R&D Manager ( Food Industry)
Two95 International Inc.Sendayan, Negeri Sembilan, MYQuick Apply
Assistant Manager, Operational Excellence
Sime Darby Property BerhadPetaling Jaya, Selangor, MYQuick Apply
- Promoted
Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]
Polymorph RecruitmentMont Kiara, Kuala Lumpur, Malaysia SPM / Diploma in Hospitality / Tourism / Hotel Mgmt or equivalent.Good leadership & decision-making skills.Prior experience in beauty & wellness industry preferred.
Independent, confident & ab...Show moreLast updated: 10 days ago
- Promoted
- New!
Country Manager, Thailand
VinarchyNilai, Negeri Sembilan, Malaysia Vinarchy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Vinarchy is seeking a dynamic, commercially savvy Country Manager to lead growth and build the brand presence in Thailand.The port...Show moreLast updated: 5 hours ago