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Telemarketer

Telemarketer

Ibnu Sina WellnessKajang, Selangor, Malaysia
28 days ago
Job description

Requirements

Telemarketer

  • We are seeking a motivated and results-driven Telemarketer to support our sales efforts by connecting with potential customers, promoting products or services, and setting appointments or closing sales over the phone. In this role, you'll play a vital part in generating leads, building rapport with prospects, and supporting the overall sales process.
  • High school diploma or equivalent; additional education in business, marketing, or communication is a plus.
  • Minimum of 2 years of telemarketing, customer service, or phone-based sales experience.
  • Excellent verbal communication and listening skills.
  • Comfortable making a high volume of outbound calls daily.
  • Strong persuasion and negotiation abilities.
  • Familiarity with CRM software and basic computer applications (Microsoft Office, Google Workspace).
  • Positive attitude, resilience, and a willingness to learn.
  • Ability to work independently and follow a structured call process.
  • Experience in B2B or B2C telemarketing is a plus.
  • Flexibility to work remotely and occasional willingness to support campaigns in different time zones if needed.

Responsibilities

  • Make outbound calls to prospective customers using prepared call lists or leads generated through marketing efforts.
  • Introduce and explain the company’s products or services clearly and persuasively.
  • Qualify leads and identify opportunities for further engagement or direct sales.
  • Schedule follow-up calls or appointments for sales representatives when needed.
  • Maintain detailed and accurate records of calls, responses, and outcomes in the CRM system.
  • Achieve daily, weekly, and monthly call and conversion targets.
  • Respond to customer inquiries and handle objections professionally.
  • Collaborate with the sales and marketing teams to support campaigns and follow up on promotions.
  • Stay informed about products, industry trends, and competitive offerings to effectively answer questions.
  • Provide feedback on lead quality and customer responses to support ongoing campaign improvements.
  • Assist with basic post-sale support and ensure a smooth handoff to relevant teams if needed.
  • Generate qualified leads to support the sales pipeline and revenue growth.
  • Contribute to sales conversions through effective phone-based communication.
  • Maintain high call volumes while delivering a professional and positive customer experience.
  • Accurately document all call activities and outcomes in the CRM system.
  • Build awareness of the brand and enhance market visibility through consistent outreach.
  • Benefits

  • SOCSO
  • Weekend : Food provided
  • Medical claim
  • Annual Leave
  • Sales commission
  • Additional Benefits

  • Training Provided
  • Skills

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    Telemarketer • Kajang, Selangor, Malaysia