Manager, Issues Analysis (ISU) | Strategic Communications Department

Manager, Issues Analysis (ISU) | Strategic Communications Department

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Role purpose

Position Bank Negara Malaysia (BNM) as a trusted institution through effective surveillance, narrative shaping, and strategic management of reputational risks

Principal accountabilities

1. Surveillance, analysis, and strategic response

• Manages a team that conducts surveillance of key digital platforms (e.g. social media, digital forums, news) on ongoing developments / chatters that may impact BNM’s policy objectives or reputation
• Anchors analysis to contextualise on-going developments with regards to their impact on BNM’s policy objectives and / or reputation
• Spearheads process to recommend appropriate communications posture / response on a given development or reputational risk incident that relates to BNM. This includes, among others, coordinating inputs / responses with line departments, preparing reports / summaries for senior management or internal stakeholders, and / or crafting holding responses

Over the years, BNM has developed a vibrant network of key opinion leaders on areas related to BNM’s mandate and policy functions. This includes but is not limited to analysts, think tanks, fund managers and social media influencers. In this regard, this role will involve :

3. Internal client management

Qualifications & experience

Academic Qualifications :

Experience :

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