Account Management Coordinator

Expeditors is a Fortune 500 company that employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. The company satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution, and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description

The Account Coordinator will perform the coordinating role and focus on specific designated customers of the company, taking ownership and participating in customer service reviews, customer satisfaction surveys, and analysis for the designated customers and the Account Management department.

• Proactively provide administrative assistance to the Account Management department.
• Handle designated customer inquiries.
• Work closely with account managers to uncover customer requirements, qualify opportunities, and propose the right solution.
• Work together with customer account managers to safeguard strategic relationships with designated key accounts.
• Review and implement process improvements where applicable.
• Be responsible for special projects as deemed necessary by management.

Qualifications

Additional Information

Expeditors offers excellent benefits, including an Employee Stock Purchase Plan and a Training and Personnel Development Program.

All your information will be kept confidential according to EEO guidelines.

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