This job offer is not available in your country.

Service TMY MT(Penang)

TRUMPFJohor

30+ days ago

Job description

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations.

Responsibilities : Principal Role :

Realization of introduction and services work on standard products as well as systems by in-country and eventually foreign countries

Realize Repair

Analyze mistakes independently. Identify needed spare parts, agree and arrange on order with customers.

Carry out repairs (e.g. mechanics, electronics, hydraulics, control technology, pneumatics.)

In case of escalation agree on interim solutions with in-house service and management and discuss with customer.

Agree on solutions with experts from own area and RSC Singapore.

Provide documentation of carried out service application.

Implementation

Carry out implementation, in case of problems agree with management or In-house service and discuss and take decisions on further procedure.

Carry out machine take over with end customers, if necessary carry out customer programs and carry out in vote with management or in-house service special adaptations.

Carry out customer installation with security instruction.

Provide documentation about introduction, installation feedback for quality management.

Realize service training need for customers and inform Trumpf in-house service.

Preventive Servicing

Carry out preventing servicing due to given servicing list.

Carry out servicing after complexity.

Advice customers about necessary repair point, if necessary agree on spare parts with customer and order them. Carry out further actions. Document servicing.

Provide servicing check list, actualize and adapt it.

Rebuilding and Retrofitting

Carry out rebuilding’s and retrofitting.

Carry out Service-Updates and data protections.

Consult customers concerning technical innovations.

Product Care

Document technical weak spots in additional report. Encourage improvements and support the process.

Staff management

Train new employees, recognize training needs and pass on to management.other duties

If necessary carry out operator and servicing training.

Recognize need in aid or devices and support realization.

Provide rebuilding instructions and training documents, update and if necessary adjust them.

Carry out production assistance with the customer (e.g. find out degree of efficiency)

Requirements :

A team-player, with a goal-driven spirit, with an optimistic and persistent attitude, and service experience in handling day to day activities of Service department.

It is essential that you have worked in an MNC business, ideally within a matrix structure.

Ability to work under pressure and time constraints.

Flexibility to travel (inside Asia or Germany HQ).

At least 3 years work experience in similar environment / related field will be an added advantage.

A professional Engineering qualification in Mechanical / Mechantronic / Electrical Engineering, as Bachelor’s Degree or Polytechnic Diploma or equivalent

Experienced user of MS Office (Word, Excel, PowerPoint, Outlook, IE) and other Windows Based programming tools (QuickFlow; TruControl)

Good command of English - both spoken and written. Added advantage for knowledge of German language.

What we offer :

State-of-the-art work environment with the latest technology

Early assumption of responsibility and varied tasks

Broad range of training offers

Actively promoted work-life balance, e.g. with sports and fitness programs

Respectful and appreciative corporate culture

Create a job alert for this search

Service • Johor

Related jobs

Service Engineer

EPSJohor

Service Engineer Posting Date : 22 Apr 2025 | Close Date : 21 Jul 2025.Client Background : MNC Company.Position Title : Service Engineer. Remuneration : RM4,000 – RM5,000.Onsite or remote machine insta...Show moreLast updated: 30+ days ago

Global Service Logistics Manager

Brooks AutomationJohor, Malaysia

Work Location : Johor Bahru, Malaysia (HYBRID).The Global Service Logistics Manager at Brooksis responsible for developing and leading the global field logistics support strategy and field logistics...Show moreLast updated: 30+ days ago

Windscreen Service Advisor

Yem Heng Workshop Sdn BhdJohor Bahru, Johor, Malaysia

Excellent communication skills.Candidates must possess at least Secondary School / SPM.Basic computer skill : Microsoft Office (Word & Excel). Language required : English / Mandarin / Bahasa Malaysia.E...Show moreLast updated: 12 days ago

Service Engineer

JRC / Alphatron MarineJohor Bahru, MY

Johor Bahru, MY40 hoursService.What does a Service Engineer do?.A Service Engineer shall respond to customer complaints, evaluate and resolve problems for the customer. assist in installing and rep...Show moreLast updated: 30+ days ago

Field Service IX

VertivJohor, Malaysia

Field Service Engineer – Thermal Solutions.Vertiv’s thermal management systems, including precision cooling units, CRAC / CRAH systems, in-row cooling, and advanced liquid cooling technologies.This r...Show moreLast updated: 12 days ago

Executive, Operations & Customer Service (PLG - Taman Pelangi)

Hong Leong Bank BerhadPLG, TAMAN PELANGI BR

If you are looking to excel and make a difference, take a closer look at us….Engage with walk in customers for transaction processing followed by need based discussion with customers for cross sell...Show moreLast updated: 12 days ago

Customer Service cum CRM

Sinergia Talents Sdn BhdJohor Bahru, Johor, Malaysia

Quick Apply

Plan, organize, and execute impactful marketing events to introduce the new .Increase company's exposure thru different activities. Act as a clinic assistant in clinic when necessary.Experience...Show moreLast updated: 30+ days ago

Promoted

Senior Audit

Nala GroupsJohor, Malaysia

Salary Range : Basic from RM4500 - RM5500.Working Hours：Mon - Fri (9am - 6 : 00pm).Working Location：Taman Gaya, Ulu Tiram, Johor | Taman Nusa Bestari Jaya, Skudai, Johor | Bayan Baru, Penang | Bukit M...Show moreLast updated: 30+ days ago

Business Development Manager

Röhlig Malaysia Sdn BhdJohor Bahru, Malaysia, Malaysia

Location : Kuala Lumpur / Penang / Johor Bahru, Malaysia.Subsidiary : Röhlig Malaysia Sdn Bhd.Responsible for securing new customers, and maintaining and developing existing accounts.Find and develop qua...Show moreLast updated: 30+ days ago

Product Specialist - PRO (Based in

Mettler ToledoJohor, Johor Bahru

Our Opening and Your Responsibilities .Increase qualified system integrator / system fabricator database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers’ ...Show moreLast updated: 12 days ago

Service Technician

Hiredly XJohor Bahru, Johor

Summary : We are looking for a Field Service Technician to deliver the desired customer service experience.The goal is to drive service success that improves customer satisfaction, maximizes custome...Show moreLast updated: 30+ days ago

Commodity Manager Mechanical

027 Flextronics Technology (Penang) Sdn. Bhd.Johor, Malaysia

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Commodity Manager Mechanical located in Port Tanjung Pelepas, Gelang Patah, Johor.Wh...Show moreLast updated: 3 days ago

Customer Service

OHMS Neomishan Cuisine Elements Sdn BhdJohor Bahru, Johor, Malaysia

Candidate must possess at least a SPM or equivalent.Required skill(s) : Computer literate.Must be able to speak and read Mandarin. Work independently with minimum supervision.Fresh Graduate are encou...Show moreLast updated: 12 days ago

Team Member F&B Service

HiltonDoubleTree Johor Bahru, Johor Bahru, Johor Bahru, Malaysia

DoubleTree Johor BahruLot 13177, No 12 Jalan Ngee HengJohor Bahru80000.With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight.From an open ...Show moreLast updated: 12 days ago

Service Technician (HVAC)

Johnson ControlsJohor, Johor, Malaysia

Carry out service, maintenance, commissioning, overhaul, trouble-shooting, installation, warranty repair and any other specialist service on the complete range of JCI and other manufactures Process...Show moreLast updated: 12 days ago

Assistant - Land Transport, Field Service

dbschenkerJohor, Malaysia

The main role of this position is communication and problem solving with Royal Malaysian Customs Officer.Manage customs clearance processes at all Royal Malaysian Customs Office branches.Attend to ...Show moreLast updated: 12 days ago

Recruitment / HR / Customer Service Consultant (Internship)

Career MasterJohor

CM01670 - Recruitment / HR / Customer Service Consultant (Internship).To Be The Top Choice in Human Capital Solutions across South East Asia. Multinational Organizations across all industries and sp...Show moreLast updated: 30+ days ago

At Your Service Agent - Four Points by Sheraton Desaru

Marriott InternationalJohor, Malaysia

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up...Show moreLast updated: 9 days ago