Operation Manager / Area Manager for Property Management

Responsibilities

• Oversee daily operations, maintenance, and management of multiple properties (residential, commercial, or mixed developments).
• Supervise and provide guidance to Building Managers and site teams to ensure smooth operations and compliance with company standards.
• Review monthly operational, financial, and maintenance reports from each site and ensure timely submission to management.
• Monitor property budgets, expenditures, and cost control to achieve financial efficiency and profitability.
• Conduct regular site inspections to ensure high standards of maintenance, safety, and cleanliness.
• Liaise with Joint Management Bodies (JMBs), Management Committees (MCs), and developers on building management matters.
• Ensure adherence to all relevant property management laws, by-laws, and local authority requirements (e.g. COB, Bomba, DOE).
• Review and evaluate performance of service providers (security, cleaning, landscaping, etc.) and recommend improvements or changes where necessary.
• Assist in handling resident or tenant complaints and provide solutions promptly and professionally.
• Facilitate and attend Annual General Meetings (AGMs) and Extraordinary General Meetings (EGMs) for assigned properties.
• Lead and mentor site personnel to ensure staff competency, motivation, and service quality.
• Prepare management reports and updates for senior management.

Qualifications

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