Head of Information Technology Operations

Head of Information Technology Operations

We are looking for a Head of IT Operations with strong experience running secure, stable, and compliant technology environments. The position leads infrastructure, networks, service delivery, and support teams, with a focus on operational resilience, system uptime, and strengthening overall security.

Key Responsibilities

• Oversee day-to-day IT operations, infrastructure, and service management.
• Ensure IT operations comply with all relevant financial regulations.
• Lead preparation for internal / external audits and maintain documentation, policies, and SOPs.
• Oversee business continuity and disaster recovery readiness.
• Manage hybrid cloud / on-prem environments across compute, network, storage, and security.
• Work closely with security teams to strengthen posture, address vulnerabilities, and enhance monitoring.
• Lead, mentor, and develop IT operations and support teams.
• Manage vendors and technology partners to meet performance and SLA commitments.
• Drive operational improvements, automation, and service quality enhancements.

Key Requirements

Seniority level

Director

Employment type

Full-time

Job function

Information Technology

Industries

Financial Services, Banking, and Insurance

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

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