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Customer Service (Mandarin-Banking)

Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya, Selangor, Malaysia

17 days ago

Job description

Requirements

Candidate must possess at least a Diploma and above.
Fluent in the required language English & Mandarin (speaking, reading, and writing).
Applicant must be willing to work on rotational shift 24 / 7.
Willing to relocate in Petaling Jaya.

Responsibilities

Provide timely support to customers through available communication channels (inbound, outbound calls and email).

Ensure efficient problem and complaint resolution.

Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information.

Pro-active support to customers to prevent damage to brand loyalty.

Benefits

EPF, Sosco, EIS and etc.

Annual leave

Medical leave

Provided training

Provided allowance

Near to LRT Station.

5 working days.

Additional Benefits

Annual Leave

EPF / SOCSO / PCB

Allowance Provided

Training Provided

Skills

Customer Service Communication Skills Problem-Solving Attention to Detail Computer Skills

Important Information

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Customer Service • Petaling Jaya, Selangor, Malaysia