Regulatory Compliance Expert (Outsourcing & Transformation)

Responsibilities

• Work with each regulated entity’s compliance officers to standardize and harmonize outsourcing policies & procedures, develop and maintain an overarching outsourcing framework to manage risks associated with outsourced activities, including due diligence processes.
• Act as the owner and subject matter expert of the outsourcing framework and supporting procedures, working with leadership teams, Legal, Compliance, Product teams, Risk Teams, Technology, etc., to ensure outsourcing functions meet regulatory requirements in licensed jurisdictions.
• Manage internal governance (including Outsourcing Committee(s) where relevant) and the approval process, preparing information for Management approval at Board level as appropriate.
• Work closely with Compliance on regulatory notifications and interactions.
• Act as the primary interface between Legal and the regulated entities in the execution of inter-company agreements, including amendments.
• Maintain the Outsourcing Register across multiple entities in conjunction with Compliance and Management Teams.
• Manage the internal monitoring and oversight process, including data collection, challenging service recipients, identifying improvements, tracking actions to completion and reporting to the relevant governance forums up to and including Board level of the regulated entities.
• Engage in periodic service reviews to ensure that contracts remain aligned with services delivered and that KPIs and KRIs remain within agreed tolerances.
• Work with Compliance officers to complete regulatory submissions, assist business functions in responding to regulatory queries, on-site visit preparation and follow-on information requests.
• Participate as necessary in projects for the termination of any outsourced service.
• Serve as the outsourcing SME on matters related to the outsourcing operations and framework.

Qualifications

Seniority level

Employment type

Job function

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