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Indoor Sales Assistant

Indoor Sales Assistant

Ban Hock Food Pte LtdBatu Caves, Selangor, Malaysia
15 hours ago
Job description

Job Responsibility

  • Provide excellent customer service to walk-in customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Assist customers in selecting appropriate Chinese prayer materials based on their needs and preferences, offering guidance and recommendations.
  • Manage and maintain the visual appeal of the indoor sales area, including product displays, promotional materials, and overall store cleanliness.
  • Process sales transactions accurately, including operating the point-of-sale system, handling cash and electronic payments, and issuing receipts.
  • Monitor inventory levels of Chinese prayer materials, proactively identifying low-stock items and communicating replenishment needs to the relevant department.
  • Support marketing initiatives by distributing promotional materials, assisting with in-store events, and gathering customer feedback on products and services.
  • Conduct market research to identify emerging trends and customer preferences in the Chinese prayer materials industry, providing insights to the sales and marketing teams.
  • Develop and maintain strong relationships with existing customers, proactively reaching out to offer assistance and promote new products or services.
  • Utilize digital marketing tools and platforms to promote products and engage with customers online, including managing social media accounts and creating engaging content.

Job Requirements

  • Possess at least 2 years of relevant sales experience, familiar with retail or wholesale business.
  • Secondary education / SPM / 'O' Level, with good Mandarin communication skills.
  • Familiar with business development, marketing, sales techniques, and market research.
  • Understand and be able to utilize digital marketing tools and strategies.
  • Possess excellent communication and interpersonal skills, able to build good relationships with customers.
  • Able to independently complete sales tasks and achieve sales targets.
  • Mandarin speaker is preferrable.
  • Own transportation.
  • Ready to work on weekend based on shift.
  • Job Benefits

  • Annual Leave
  • EPF
  • Health Insurance
  • Medical Leave
  • SOCSO
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    Sales Assistant • Batu Caves, Selangor, Malaysia