Product Owner (E-commerce)

Hilti Asia IT ServicesPetaling Jaya, Selangor, Malaysia

4 days ago

Job description

Product Owner (E-commerce)

Hilti Asia IT Services is looking for a proactive and visionary Product Owner to join our e‑commerce team. The role is pivotal in shaping and delivering digital solutions that enhance the customer journey on Hilti Online.

What does the role involve?

Define and communicate the product vision, roadmap, and KPIs aligned with strategic business goals.
Own and manage the product backlog, ensuring clarity, prioritization, and continuous refinement.
Write clear and actionable user stories to guide development teams.
Lead sprint planning, reviews, and retrospectives in an Agile / Scrum environment.
Collaborate with UX, development, analytics, and business stakeholders to deliver high‑impact features.
Align with stakeholders across functions to ensure shared understanding and timely delivery.
Analyze customer behavior, market trends, and internal data to inform product decisions.
Ensure seamless integration of new features into the global e‑commerce architecture.
Act as the voice of the customer and advocate for user‑centric design and functionality.
Monitor product performance and iterate based on feedback and analytics.

What we offer?

A caring and performance‑oriented culture.

Recognition as Great Place to Work 2025.

Competitive rewards and comprehensive career development opportunities.

Other benefits and rewards (details available on our careers page).

What you need is :

Experience as a Product Owner, ideally in e‑commerce or digital platforms (minimum 4 years).

Strong understanding of Agile methodologies (Scrum, Kanban).

Experience with tools like JIRA, Confluence, Google Analytics, and A / B testing platforms.

Excellent communication and stakeholder management skills.

Analytical mindset with a passion for data‑driven decision‑making.

Familiarity with e‑commerce KPIs, conversion funnels, and customer experience metrics.

Why should you apply?

Hilti embraces an inclusive, caring and high‑performing culture that values diversity. Everyone has the opportunity to thrive. Your work directly contributes to safer, more sustainable and efficient construction sites. Bring your unique perspective and help us build a better future for everyone, everywhere.

At Hilti, we welcome qualified candidates from all backgrounds and provide equal opportunities.

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