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IT Support Engineer
NL IT Services Sdn BhdKuala Lumpur, MY30+ days ago
Job descriptionInstall and Monitor microsoft Applications , office 365 team -Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity -Maintains system functionality by testing computer components -Helps design and implement networks -Consults with users to determine appropriate hardware and software needs and assists in placing orders -Maximizes computer systems capabilities by studying technical applications and making recommendations -Tests compatibility of new programs with existing ones -Gathers data to identify and evaluate technical purchasing options -Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications -Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs -Installs software and necessary applications for workflow -Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers -Maintains system capability by testing computer components -Carries out software, network, and database performance tuning -Documents hardware and software updates -Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies -Prepares reference material for users by drafting operation instructions [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-nl-it-services-sdn-bhd-job-it-support-engineer] Degree in related courses or equivalents from reputable universities -Good command of English and Malay (spoken and written) -Results oriented, strong follow up and good negotiation skills -Pleasant personality and able to interact all level of people -Relevant working experience in this field is required
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It Support Engineer • Kuala Lumpur, MY