Factory Manager

As the Factory Manager at Kerry Plentong, you will be responsible for leading high-performing teams to consistently deliver customer excellence, meet contractual obligations, and drive key operational metrics. This role holds full P&L accountability and plays a critical part in shaping the strategic direction, performance, and development of the operations function.

Work Location : Plentong - Johore

Reporting to : Operations Director

Key responsibilities

• Lead and enforce compliance with customer policies, procedures, and contractual agreements to ensure operational alignment and service excellence.
• Own and manage all operational aspects of contractual commitments, ensuring customer expectations are met with realistic, practical deliverables.
• Monitor and drive performance against key metrics and service-level agreements (SLAs) to support business objectives and ensure continuous customer satisfaction.
• Develop and implement robust contingency and business recovery plans to ensure operational resilience and service continuity.
• Deliver accurate and timely reporting of operational performance and SLAs to executive leadership.
• Serve as the final escalation point for resolving high-impact operational issues swiftly and effectively.

Strategic & Financial Leadership :

People & Organizational Leadership :

Qualifications and skills

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter : #LI-CST1

Posting Type : LI