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Administrative Assistant cum Sales Coordinator (Urgent Hiring)

Ovol Malaysia Sdn. Bhd.Seberang Perai, Penang, Malaysia

1 day ago

Job description

Overview

OVOL Malaysia is the leading independent paper, packaging, digital, and wide format solutions provider in Malaysia with branches across Peninsula Malaysia and East Malaysia, supporting businesses nationwide with a comprehensive selection of products and services. Our Mission is to carve a better future for society and the environment.

We are now looking to hire an Administrative Assistant cum Sales Coordinator to be based at our branch in Perai, Penang.

Responsibilities

To efficiently carry out all administrative functions pertaining to the branch.
To handle all correspondence with Head Office, other branches across the country, and customers.
To assist in preparing sales orders, sales contracts, processing branch transfers, issuing delivery orders, credit notes, debit notes and invoicing.
To manage documentation and ensure proper filing.
To identify, evaluate customer needs and promote the company's products to customers in a professional manner.
To provide quick and efficient service to obtain maximum sales with focus on customer satisfaction.
To respond to any queries that customers may have and provide the relevant information accurately.
To identify and record customer order requirements and to follow up regularly for sales opportunities.
To keep updated with the product inventory and to update customers on any new products.
To address any complaints, provide appropriate solutions and alternatives in a timely manner and follow up to ensure resolution.
To follow up with customers to ensure payments are collected on time and inform the credit control department of any collection issues.
To follow communication procedures and standard operating procedures at all times.
To support and assist in any ad-hoc duties as assigned by the Company from time to time.

Qualifications

Candidate must have at least 2 years of working experience in office administration and sales support.

Experience in printing / stationery / paper related industry would be an added advantage.

Candidate must have completed at least a Diploma.

Proficient in English and Bahasa Malaysia, both written and verbal. Ability to converse in Mandarin or other dialect will be an added advantage.

Excellent interpersonal and communication skills.

Self-starter with a high level of initiative and sense of urgency.

Independent and able to work well in a team and under pressure.

Computer literate.

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Administrative Assistant • Seberang Perai, Penang, Malaysia