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Senior Manager, iCIMB MSC - Singapore Operations (Payment Operations) MY

Senior Manager, iCIMB MSC - Singapore Operations (Payment Operations) MY

CIMBKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Senior Manager, iCIMB MSC - Singapore Operations (Payment Operations) MY

Location : CIMB Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Senior Manager, iCIMB MSC - Singapore Operations (Payment Operations) MY role at CIMB. Location : Kuala Lumpur, Malaysia.

Job Description

  • Lead and manage day to day operations of Remittance Department to ensure effective, successful, accurate and timely execution of payments.
  • Implements effective controls to ensure full compliance to all regulatory laws & regulations as well as Group’s overall guidelines & procedures.
  • Strategically oversee and responsible for successful execution and completion of transformation programme.

Key Responsibilities

Strategy and Planning

  • Plan and manage payment team to ensure accurate and prompt daily processing in accordance with all relevant MAS and Group policies and guidelines.
  • Recommend changes to improve operational efficiency, control and security.
  • Identifies key objectives, financial and other performance measures for the department
  • Identifies, allocates and organises resource requirements, including people development requirements
  • Business Performance and Management

  • Role model and drive acitivities to encourage and build desired organisational culture, values and reputation in the Group markets and with all staff, customers and regulatory / official bodies
  • Ensure procedures are available, up to date, understood and applied by team members
  • Continuous review of processes to ensure delivery of high-quality services to customers and meeting the KPIs set while maintaining operational risk to an acceptable level.
  • Optimise use of resources to achieve high productivity and optimal performance level.
  • Any other responsibilities / task as assigned by management from time to time
  • People Management

  • Develops teams of payment specialists to identify potential candidates
  • Ensure ongoing training and development of staff on operating procedure.
  • Display exemplary conduct and live by the Group’s values.
  • Take personal responsibility for embedding the highest standard of ethics, including regulatory and business conduct across Group.
  • Supervise, guide, appraise, counsel and motivate staff to seek performance improvement
  • Create a harmoniuos work environement
  • Enhance discipline of staff
  • Demonstrate strong teamwork with internal and external team member.
  • Plan and manage the use of resources during resources crisis due to MC and EL
  • Motivate, coach and develop staff in order to maximize operational efficiency
  • Regulatory Compliance

  • Ensures compliance with regulatory requirements, Group policies & procedures, client mandates, guidelines market conventions, and the Department’s policies and procedures globally
  • Manage and mitigate financial / reputational risk by ensuring appropriate controls are developed and maintained in compliance with regulatory requirements or company policies.
  • Manage and mitigate financial / reputational risk by escalating potential issue immediately
  • Responsible to escalate any Money Laundering and Suspicious Transactions in relation to inward and outward remittance payments
  • Risk Management

  • Proactively monitors and manage operational within the Business Units, system / channel risk (with operational control) of the products and actively highlight any potential and actual breakdown of controls
  • Responsible for the identification, escalation, management and mitigations of all aspects of risk in accordance with all relevant product
  • Establishe Business Key Risk Indicators to proactively identificial thematic and emerging risk
  • Actively managing and monitoring performance against defined Key Risk and Performance indicators
  • Ensure controls are efficiently and effectively exercised in order to prevent frauds and losses
  • Sustainability Development

  • Optimises business operations and resources, creating efficient processes, reduce costs and strengthens Group brand.
  • Job Specification Qualifications

  • Bachelor's Degree or Professional Qualification in the relevant discipline (Accounting / Finance / Business / Economics / Financial Engineering)
  • 10 years of experience of relevant banking background in established bank / financial institutions
  • 5 years of prior leadership position in a banking role in established financial institutions
  • Required Competencies And Skills

  • In-depth knowledge of SWIFT message format MT and MX series; and banking products and services, including the rules and regulations in the domestic and internaitional markets
  • MEPS+, Reconciliations, Investigation, Treasury - Deal Booking & Reversal
  • Effective, commercial experience in running Operations to keep the operating expenses low and within budget
  • Strong presentation and influencing skills, required in guiding and assisting teams in putting forward proposals for clients, whenever necessary
  • Good reputation and business network in the Wholesale banking community Internationally
  • Builds strong culture of excellent service and growth opportunities for Group to attract and retain top talents
  • Seniority level

  • Director
  • Employment type

  • Full-time
  • Job function

  • Information Technology
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