Client Success Executive / Senior Executive
Malaysia | Full-Time | Hybrid Life
WHO ARE WE?
Hi. We’re Hepmil Malaysia , the home of MGAG – the people behind all those chaotic memes, viral skits, and content you keep seeing on your feed.
But beyond the laughs, we also run Hepmil Creators’ Network (HCN) – a digital creator agency that links up the coolest content creators across SEA with brands who wanna speak fluent Gen Z / Millennial.
We're not just creating content. We're creating culture.
And now… we want you .
SO WHAT’S THIS JOB ABOUT?
As our Client Success Executive / Senior Executive , you’ll be guiding clients, creators, and campaigns through the wild journey of content marketing.
You’re the person that :
- Translates “client feedback” into actual instructions
- Knows when to say “That’s not a vibe” and when to say “Let’s send it”
- Keeps everyone calm when a creator uploads the wrong file at 11 : 59PM
WHAT YOU'LL BE DOING :
Be the main hype person for our creators – assigning work, guiding them, and answering questionsBrainstorm and build proposals that make brands go “omg this is so us.”Manage relationships like a seasoned dating app user – but for clients and creators.Create campaign reports with insights that sound smart but also make sense.Juggle deadlines, briefs, production chaos, and the occasional “URGENT CAN WE POST THIS TODAY PLS” .1–5 years in account servicing, client management, or somewhere where you had to keep everyone happy without crying (too much).You’re basically fluent in Gen Z but can also say “deck” and “ROI” without gagging.Organised like a Type A Virgo. Chill like a Type B meme admin.You can write, present, negotiate, and make jokes. Multitasking : unlocked.You’re not scared of vague feedback like “can make it pop?” – in fact, you thrive in it.PERKS & BENEFITS :
Unlimited pantry snacks – we mean it.Hybrid working life – some days home, some days office, every day chill.Public transport allowance – cause traffic? Ew.Flexi allowance – for whatever keeps you sane (coffee, gym, cat food… you do you).Team bonding & makan-makan – more food, more fun, less HR-approved awkwardness.Workiversary perks – we celebrate you staying. Like, properly. With stuff.#J-18808-Ljbffr