Talent.com
Front Desk Manager
Front Desk ManagerFour Seasons Hotels Ltd • KedahMalaysia, Kedah, Malaysia
Front Desk Manager

Front Desk Manager

Four Seasons Hotels Ltd • KedahMalaysia, Kedah, Malaysia
4 days ago
Job description

Front Desk Manager page is loaded## Front Desk Managerlocations : Langkawitime type : Full timeposted on : Posted Yesterdaytime left to apply : End Date : January 1, 2026 (30+ days left to apply)job requisition id : REQ

  • About Four Seasons :
  • Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
  • About the location :
  • Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Langkawi Resort, Voted the #1 Resort in Malaysia by Condé Nast Readers’ Choice Awards 2020, it's Flanked by a tropical rainforest, limestone cliffs and the emerald waters of the Andaman Sea, the natural beauty on our Island of Legends is as dramatic as it is serene. Tucked away within an UNESCO World Geopark, our Resort’s Malay-style pavilions and villas offer both quiet, romantic havens for lovebirds as well as versatile family-oriented retreats.
  • About the role
  • As the Front Desk Manager, you will lead our front office team to deliver exceptional guest experiences from check-in to check-out. It directs and controls the activities of the Front Office (Front Desk, Concierge, Recreations, Communications & Guest Service / Bell Desk). Assures that standards are met, guests and employees are satisfied and problems are promptly resolved. Takes actions that maximize the profit of the division.
  • What you will do
  • Oversee daily operations at the front desk, including check-in / out procedures, room assignments, and guest inquiries.
  • To work closely with the all departments in the handling of groups, VIPs, return guests, etc. Establishes rapport with frequent visitors; keeps everyone well-informed about guests' preferences.
  • Resolve guest concerns with poise and professionalism, ensuring complete satisfaction.
  • Monitor and improve key performance metrics including guest satisfaction scores.
  • Assist with training, scheduling, and performance reviews of team members.
  • Lead, coach, and mentor front desk staff to ensure consistent service excellence.
  • What you bring
  • Proven leadership skills and a passion for exceptional guest service.
  • Strong communication, organizational, and problem-solving abilities.
  • Minimum 2–3 years of front office management experience in a luxury hotel.
  • Knowledge of hotel systems such as Opera is a plus.
  • Exceptional interpersonal and customer service skills; a natural ability to engage and connect with guests.
  • Fluent in English; proficiency in a second language (e.g., Mandarin, French, Japanese) would be advantage.
  • What we offer :
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • 5 day work week
  • Schedule & Hours :
  • This is a full time positionThe location for this position is : Langkawi, Kedah, Malaysia
  • Learn more about what it is like to work at Four Seasons, visit us :
  • Learn more about Four Seasons Langkawi on Social Media :
  • Instagram : @FSLangkawiTwitter : @FSLangkawiLinkedIn : Facebook : For more details please visit our website : Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

#J-18808-Ljbffr

Create a job alert for this search

Manager • KedahMalaysia, Kedah, Malaysia

Related jobs
NPI Lead, Project Management

NPI Lead, Project Management

Celestica • KedahMalaysia, Kedah, Malaysia
Manage two or more projects of medium complexity (technology, organizationally).Lead cross‑functional, global core team(s), kick off programs, establish schedules and drive meetings.Present and com...Show more
Last updated: 2 days ago • Promoted
Restaurant Manager

Restaurant Manager

Four Seasons Hotels and Resorts • KedahMalaysia, Kedah, Malaysia
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Show more
Last updated: 30+ days ago • Promoted
Outlet Manager - Yunnan Restaurant

Outlet Manager - Yunnan Restaurant

Hilton Worldwide, Inc. • KedahMalaysia, Kedah, Malaysia
Job Description - Outlet Manager - Yunnan Restaurant (HOT0C0J6).The Outlet Manager is responsible for the strategic management of the Restaurant in line with Hilton policies and procedures.Maintain...Show more
Last updated: 30+ days ago • Promoted
Reservation Manager

Reservation Manager

Hilton • KedahMalaysia, Kedah, Malaysia
With thousands of hotels in more than 100 countries and territories, Hilton offers countless opportunities to delight guests. The Reservations Manager is responsible for the accurate recording and p...Show more
Last updated: 30+ days ago • Promoted
Outlet Manager - Italian Restaurant

Outlet Manager - Italian Restaurant

Hilton Worldwide, Inc. • KedahMalaysia, Kedah, Malaysia
Outlet Manager - Italian Restaurant (HOT0C0E7).Work Locations : Hilton Burau Bay Langkawi Jalan Telaga Langkawi Langkawi 7000. Outlet Manager - Italian Restaurant.As the Outlet Manager, you will be r...Show more
Last updated: 30+ days ago • Promoted
Hotel Revenue & Cashier Assistant

Hotel Revenue & Cashier Assistant

The Datai Langkawi • KedahMalaysia, Kedah, Malaysia
A leading luxury hotel in Kedah seeks an Assistant Manager for Human Resources.The role involves supervising compliance in operations, analyzing revenue reports, and leading a management team to en...Show more
Last updated: 4 days ago • Promoted
Duty Manager

Duty Manager

Hilton • KedahMalaysia, Kedah, Malaysia
This position is part of the Hilton Hotels & Resorts family, which includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.With thous...Show more
Last updated: 30+ days ago • Promoted
Assistant Banquet Manager

Assistant Banquet Manager

Hilton • KedahMalaysia, Kedah, Malaysia
Leading global hospitality company delivering unforgettable experiences across thousands of hotels worldwide, Hilton offers countless opportunities to delight guests, team members, and owners alike...Show more
Last updated: 30+ days ago • Promoted
Luxury Front Desk Manager - Guest Experience Leader

Luxury Front Desk Manager - Guest Experience Leader

Four Seasons Hotels Ltd • KedahMalaysia, Kedah, Malaysia
A luxury hotel operator seeks a Front Desk Manager for their resort in Langkawi, Malaysia.This role requires overseeing front office operations, enhancing guest experiences, and leading a team to d...Show more
Last updated: 4 days ago • Promoted
Reservation Manager

Reservation Manager

Hilton Worldwide, Inc. • KedahMalaysia, Kedah, Malaysia
Reservation Manager (HOT0C0DQ) – Hilton Hotels.The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pr...Show more
Last updated: 30+ days ago • Promoted
IT Manager

IT Manager

Hilton • KedahMalaysia, Kedah, Malaysia
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight.From an open door to a welcoming smile and an exceptional experience, we offer the m...Show more
Last updated: 19 days ago • Promoted
Front Desk Supervisor

Front Desk Supervisor

Hilton Worldwide, Inc. • KedahMalaysia, Kedah, Malaysia
Job Description - Front Desk Supervisor (HOT0C0DT).Front Desk Supervisor (HOT0C0DT).Work Locations : Hilton Burau Bay Langkawi Jalan Telaga Langkawi Langkawi 7000. With thousands of hotels in over 10...Show more
Last updated: 30+ days ago • Promoted
Events Manager

Events Manager

Hilton Worldwide, Inc. • KedahMalaysia, Kedah, Malaysia
Job Description - Events Manager (HOT0C1AR).Hilton Burau Bay Langkawi Jalan Telaga Langkawi Langkawi 7000.With thousands of hotels in over 100 countries and territories, Hilton offers countless opp...Show more
Last updated: 30+ days ago • Promoted
Assistant Banquet Manager

Assistant Banquet Manager

Hilton Worldwide, Inc. • KedahMalaysia, Kedah, Malaysia
Job Description - Assistant Banquet Manager (HOT0C0J9).Hilton Burau Bay Langkawi Jalan Telaga Langkawi Langkawi 7000.With thousands of hotels in over 100 countries and territories, Hilton offers co...Show more
Last updated: 30+ days ago • Promoted
Engineering Supervisor

Engineering Supervisor

Hilton Worldwide, Inc. • KedahMalaysia, Kedah, Malaysia
Job Description - Engineering Supervisor (HOT0C2FS).Engineering Supervisor (Job Number : HOT0C2FS).Hilton Burau Bay, Langkawi Jalan Telaga Langkawi, Langkawi 7000. With thousands of hotels in over 10...Show more
Last updated: 29 days ago • Promoted
Front Desk Supervisor

Front Desk Supervisor

Hilton • KedahMalaysia, Kedah, Malaysia
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities ...Show more
Last updated: 30+ days ago • Promoted
Beverage Manager

Beverage Manager

PARKROYAL Langkawi Resort • KedahMalaysia, Kedah, Malaysia
Be among the first 25 applicants.Nestled on the pristine Pantai Tengah beach, the PARKROYAL Langkawi Resort is an idyllic seaside haven where balance, simplicity and joy come to life, offering the ...Show more
Last updated: 4 days ago • Promoted
Hospitality Ecommerce Specialist : Drive Online Revenue

Hospitality Ecommerce Specialist : Drive Online Revenue

Wings by Croske Resort Langkawi • KedahMalaysia, Kedah, Malaysia
A renowned resort in Kedah is seeking an Ecommerce Executive to elevate its online presence.This role involves managing OTAs, optimizing digital marketing efforts, and analyzing booking trends.The ...Show more
Last updated: 9 days ago • Promoted