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Senior Executive Client Servicing

Senior Executive Client Servicing

WOGIPuchong, Selangor, Malaysia
13 hours ago
Job description

Open for strategic roles and opportunities | Business Developer | Digital Incentive Gifting| Rewards and Loyalty | FSIs | Storyteller

About the Role : As a Senior Client Servicing Executive you will play a pivotal role in ensuring the success and growth of our clients. You will take over accounts secured by our Business Development team, nurture these relationships, and strategically grow them within your portfolio.

This is not a traditional sales role , but you will be accountable for the growth and retention of your client accounts. Your focus will be on understanding client needs, consistently upselling Wogi’s innovative solutions, and ensuring our clients derive maximum value from our products and services.

Key Responsibilities :

  • Build and maintain strong, long-lasting relationships with clients.
  • Act as the primary point of contact for client accounts under your portfolio.
  • Understand client needs and proactively recommend Wogi’s solutions to drive growth.
  • Monitor account health, identify upsell opportunities, and ensure client retention.
  • Collaborate with internal teams to deliver exceptional client experiences.
  • Track and report on account performance and growth metrics.

What We’re Looking For :

  • Experience in account management, client success, or customer relationship management .
  • Strong communication and interpersonal skills.
  • A problem-solving mindset with the ability to think strategically.
  • A results-driven attitude with a focus on client satisfaction and growth.
  • Familiarity with industry-specific knowledge is a plus.

    • Why Join Wogi?

  • Be part of a dynamic and innovative team.
  • Work in a role that directly impacts client success and business growth.
  • Enjoy opportunities for professional development and career advancement.
  • Experience a supportive and collaborative work culture.

    • If you’re ready to take on this exciting challenge and grow with us, we’d love to hear from you!

    How to Apply : Send your resume and a brief introduction to or apply directly through LinkedIn. Let us know why you’re the perfect fit for this role!

    Seniority level : Mid-Senior level

    Employment type : Full-time

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    Senior Executive • Puchong, Selangor, Malaysia