IT Operations Engineer

What's the role?

We are seeking an energetic and capable IT Operations Engineer for our Integrated Operations Center. The role involves job automation, incident de‑escalation, critical IT services monitoring, and other IT Operations activities across SAP and other platforms. This position offers a unique opportunity to work on multiple platforms and applications, requiring excellent teamwork skills, confidence, integrity, and strategic thinking to manage complex IT environments and drive continuous improvement.

What You'll Do

As IT Operations Engineer (SAP), you will be involved in the following :

• IT Operations : As part of a team consisting of internal and external teams, you will manage and maintain both SAP and other systems to ensure high availability, performance, and reliability. This encompasses User Administration, Event Management, Incident Management, Request Management, Release Management, Change Management, Major Incident Management and IT Crisis Management.
• Stakeholder Management : Act as a spokesperson for the IT Operations team, liaising with various teams in delivering IT operations tasks.
• Technical Expertise : Diagnose and resolve complex technical issues to minimize disruptions to business operations.
• Project Involvement : Participate in projects either as a member or project manager, ensuring timely delivery and adherence to quality standards.
• Vendor Management : Oversee and guide external managed services teams and IT product vendors to meet expectations.
• Solution Ownership : Maintain and enhance solutions to ensure they meet business needs and performance standards.

What You’ll Bring

3.0

What’s In It For You

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include :

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Join us in making construction better.

Apply now.

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