APAC Security Coordinator

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Posted Sunday 15 June 2025 at 16 : 00 | Expires Monday 14 July 2025 at 15 : 59

Job Description :

The Security Coordinator will work with the Global Security Team with mid-level, high volumes of security transactional activities. Provide coordination of activities needed to consistently improve and standardize the Security Team’s daily incident response and global audit programs. Review and resolve daily proctor security reports, investigate, and escalate as needed to clients and management. Schedule, score, and report on global secret shops, and coordinate logistics for Prometric’s global DVR audit program and complete audits as required. Act as the interface between the Security Team and other stakeholders for providing security analysis and reports.

Assist the Security Team in meeting client-specific Service Level Agreements (SLAs). Other security duties as assigned. This role will report to Prometric’s International Security Manager.

Responsibilities :

Coordination of Security Training

• Become familiar with Prometric Test Centre and Remote Testing Administration and Security policies & procedures including customer service, candidate check-in, security protocols, proctoring, and handling candidate misconduct. Obtain Prometric TCA certification for both Test Centers and Remote Testing, and re-certify each year.
• Assist with the creation and revision of Prometric global standard security policies and procedures for both global test centers and remote proctors.
• Identify training / compliance gaps, escalate to Global Security and Operations Teams, and assist in resolving to ensure compliance by global proctors.

Coordination of Security Incident Response & Investigations

Coordination of Security Audits

Other Security-related duties as needed.

Qualifications / Experience :

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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