Community Officer (Customer Service, Operations, Events) (Start ASAP)

The Flexi Group seeks a personable Community Officer to enhance member experience, drive events, and support operations across flexible workspaces in Asia Pacific and Australia.

Your role

Here’s what you will be doing :

• Support basic administration, data entry, invoice handling, and monthly report data retrieval.
• Deliver a personalised, friendly, and high-quality member experience with excellent communication skills.
• Develop relationships with members, proactively understanding their needs and improving member experience.
• Resolve member-related issues to foster a collaborative community.
• Assist members moving in and out, including carrying boxes, IT support, and room setup.
• Maintain cleanliness and upkeep of the space, including basic maintenance and pantry management.
• Respond to quality control checks and liaise with the New Projects team on maintenance and space improvements.
• Conduct location tours for potential members and pass leads to senior sales team members.
• Attend and support internal events; create and execute community-related events with senior and events team support.
• Escalate leads for collaborations and partnerships to the Manager.
• Support social media activities, create engaging content, and capture imagery of office spaces and events.
• Keep calendars and notice boards updated.
• Assist with onboarding and training new team members.
• Work on personal growth to benefit yourself, your team, and the business.

About you

The company is looking for :

Compensation & benefits

Training & development

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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