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Software Support (Sg)
Auto Count Sdn BhdPetaling Jaya, Selangor, Malaysia17 days ago
Job descriptionProvided support such as guidance, troubleshooting or consultation to dealers and customers on AutoCount Products via phone calls, emails and remote access. Primary customers and dealers will mainly be based in Singapore, requiring effective communication and service standards suited for the Singaporean market. Keeps record of the job performed such as inquiries, complaints, feedback and solution provided. Follow up unfinished job from time to time both internally and externally to ensure customer’s inquiries does not left unattended. Able to work both independently as well as a team. Ad-hoc task may be assigned by team leaders from time to time if required. 5 Working days Parking Subsidy Full-stocked fridge and pantry : coffee, tea, biscuits and etc. Medical, Dental and Optical benefits, Hospitalization & Surgical Insurance and Group Personal Scheme. Training and guidance provided Smart casual working attire Festive seasons and birthday celebrations Sports Activities (Badminton) AutoCount is a vibrant and youthful company - Join a fun and fast growing team. We aspire to be the most preferred brand in the Asia and you can be part of the success story of AutoCount. Provide our employees a stable work environment with equal opportunity for learning and personal growth. Provide a competitive salary & benefits package. We encourage creativity and innovation for improving the effectiveness of the company. Maintain open two-way communication between employees, management and customers. We encourage work life balance practice in the company. Friendly working environment
Requirements
- At least Diploma in IT related courses.
- Able to communicate in both English and Bahasa Malaysia.
- Candidates fluent in mandarin is added advantages as role requires candidates to deal with mandarin speaking clients.
- Service minded person and patient person.
- Familiar or experienced with accounting system or software support will be an added advantage.
- Fresh graduates are encouraged to apply for this position.
Responsibilities
Benefits
Benefits
Why Join Us
Skills
Technical Troubleshooting Customer Service Communication Skills
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Software Support • Petaling Jaya, Selangor, Malaysia