Business Product Management - ShopeePay

Overview

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Responsibilities

• Manages end to end of product features covering conceptualization, design, enhancements, roll-out, post-deployment monitoring, and evaluation against product development process.
• Analyze, align and evaluate business requirements, feasibility and value of the feature requests with both business and regional product teams in Singapore and Shenzhen to deliver a comprehensive and accurate Business Requirement Document (BRD).
• Ensure smooth, timely, and impactful executions, continuous improvement in product management ways of working, promoting innovation and growth within the team, and drive continuous process optimizations within the organization.
• Perform User Acceptance Test (UAT) for newly implemented functions and identify and propose ways to constantly improve UAT efficiency.
• Work with cross-functional teams to develop and execute test cases based on the business requirements.
• Provide prompt updates on testing progress and clear escalation of potential risks to test completion.
• Provide comprehensive documentation of test cases, test results and defect management for the required sign offs.
• Plan test schedules, manpower / tester requirements, setup and configuration prior to test implementation.
• Manage overall schedule, report risks and issues.
• Design training materials for the affected business teams and conduct feature briefings.
• Report bugs and errors to other product managers and development teams promptly for investigation, and ensure close monitoring of defect resolution and retest.
• Respond to system related queries, perform troubleshooting, and propose solutions to the reported issues.

Requirements

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