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Customer Service Executive (Logistics)

Hiredly XKuala Lumpur, MY

30+ days ago

Job description

To assist Marketing Team in preparing the quotation for new customers and continue building up business relationship with them for future business. -Checking rates from supplier (Carrier – freight LCL, FCL Conventional, RORO. Air freight / Warehousing / Transport etc.). -Customer Service is required to prepare quotation within the same day after received confirmation from CEO. -Follow up with customers after quotation have been send out in order to secure the shipment. -Closely monitor and follow up shipment status until job complete to avoid any problem arise. -To check with the related Government Agency for any Import / Export permit requirement for any new item / commodity. -Preparing MITI cost analysis. -Renewal of MTIB license. -Update Carrier Own Container (COC) rate list and distribute to other team members on monthly basis. -Prepare Costing Sheet and updating quotation in Smart Freight System for each shipment. -Check Supplier Tax Invoice and Customer Invoice before sending to Accounts Department. -Follow up payment from Customers and update Accounts Department accordingly. -Monitor the movement stock at warehouse, coordinate with Import Team on the stock in and out at warehouse and check the Invoice billing from vendor. -Perform any other jobs as assign by superior / management when required from time to time. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-hiredly-x-job-customer-service-executive-logistics]

Possess at least SPM or above. -Minimum 3 to 5 years of experience in Customer Service / documentation / forwarding. -Solid knowledge of FCL and LCL shipping documents, customs clearance, and local transportation. Airfreight experience is a plus. -Efficient multitasking with good communications and time management skills. -The ability to perform indoor sales is an advantage. -Recent graduates in relevant fields are encouraged to apply.

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Customer Service Executive • Kuala Lumpur, MY