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Dir, Quality
Dir, QualityLam Research • SelangorMalaysia, Selangor, Malaysia
Dir, Quality

Dir, Quality

Lam Research • SelangorMalaysia, Selangor, Malaysia
14 days ago
Job description

Join to apply for the Dir, Quality role at Lam Research .

Lam Research is a global leader in the design and manufacture of advanced wafer fabrication equipment. Our cutting‑edge tools are essential to the semiconductor industry, enabling the production of the next generation of microchips that power everything from smartphones to AI data centers. We are committed to innovation, precision, and excellence in everything we do.

The group you’ll be a part of

You will be leading the Quality Department in Lam Manufacturing Malaysia, which is part of a Global Manufacturing Operations.

The impact you’ll make

  • Lead our global Quality team with a strategic and hands‑on approach.
  • Play a critical leadership role with direct impact on product reliability, customer satisfaction, and market reputation.
  • Manage the entire quality ecosystem, from daily sustaining activities and urgent customer issues to the maintenance and continuous improvement of our world‑class Quality Management System (QMS).
  • Champion a culture of quality first throughout the organization, ensuring products meet the extreme standards of the semiconductor industry.

What You’ll Do

  • As Factory Quality Director, oversee the activities of the Quality Assurance department, from development, implementation and maintenance of Quality related systems and processes for the organization’s products, and create a Best‑in‑Class Quality result for systems shipped to customers.
  • Be a high‑visibility leader with experience in structured problem solving, customer escalation handling, cross‑functional team management, data analytics, lean 6‑sigma and leadership and coaching skills.
  • Who We’re Looking For

  • Deep understanding of statistical data analysis, ISO 9001 standards, and continuous improvement methodologies, with exceptional critical thinking, leadership, communication and collaboration skills.
  • Develop, implement, and communicate a long‑term quality strategy and roadmap aligned with corporate objectives.
  • Own and continuously improve the company's QMS, ensuring compliance with international standards such as ISO 9001 and specific semiconductor customer requirements.
  • Lead all internal and external quality audits, including customer and regulatory audits, and drive timely corrective actions.
  • Establish and monitor KPIs for the quality function, reporting on quality performance, trends, and strategic initiatives to the executive team.
  • Lead, mentor, and develop a high‑performing team of quality engineers, analysts, and technicians.
  • Foster a culture of continuous improvement, accountability, and collaboration within QA and across Engineering and Manufacturing.
  • Manage resource allocation, career development, and performance reviews for the quality organization.
  • Manage the Control of Non‑Conforming Product, SCAR, and CAPA processes.
  • Serve as the ultimate escalation point for critical customer quality issues, ensuring a rapid, robust, and professional response.
  • Implement and manage an effective 8D (or similar) problem‑solving process for customer complaints, driving to root cause and preventing recurrence.
  • Preferred Qualifications

  • Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, Chemical, or similar).
  • 12+ years of progressive experience in Quality Assurance / Engineering, with at least 7+ years in a senior leadership / management role.
  • Proven experience in a capital equipment company, preferably in semiconductor equipment or a closely related field.
  • Deep, hands‑on expertise with Quality Management Systems (ISO 9001 required).
  • Demonstrated mastery of problem‑solving methodologies (8D, 5‑Why, Fishbone, DMAIC).
  • Experience in new product transfer and qualification process.
  • Strong statistical analysis skills (SPC, MSA, Capability Analysis).
  • Exceptional communication, interpersonal, and influencing skills, with the ability to present complex issues clearly to executive leadership and customers.
  • Our commitment

    We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

    Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non‑discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company’s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

    Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on‑site collaboration with colleagues and the flexibility to work remotely. They fall into two categories – On‑site Flex and Virtual Flex. ‘On‑site Flex’ you’ll work 3+ days per week on‑site at a Lam or customer / supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1–2 days per week on‑site at a Lam or customer / supplier location, and remotely the rest of the time.

    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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    Quality • SelangorMalaysia, Selangor, Malaysia

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