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Head of IT Governance
Head of IT GovernanceManulife Insurance Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
Head of IT Governance

Head of IT Governance

Manulife Insurance Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description
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  • Head of IT Governance page is loaded## Head of IT Governancelocations : Kuala Lumpur, Wilayah Persekutuan Kuala Lumpurtime type : Temps pleinposted on : Publié aujourd'huitime left to apply : Date de fin : 30 novembre 2025 (Il reste 9 jours pour postuler)job requisition id : JR
  • The Opportunity
  • This position exists to operationally address risk when technology is used, deployed, and changed as well as to ensure technology survivability when critical business processes are supported by technology. Lastly, to ensure that value is reaped in optimizing and managing the total cost of ownership and usage of technology. The success of the role is measured by the continuous improvement in technology risk posture and value derived from ownership.
  • Position Responsibilities :
  • Deliver audit readiness and compliance assurance by leading all IT-related internal and external audit engagements, ensuring timely execution, effective coordination, and resolution of findings. Maintain up-to-date, regulator-aligned IT policies and drive organization-wide awareness and adherence to minimize compliance risks.
  • Strengthening IT risk posture and regulatory alignment through proactive gap analysis, timely remediation of security vulnerabilities (e.g., patching, access rights, EOL components), and implementation of solutions that address evolving regulatory requirements and internal controls.
  • Enable strategic IT governance and operational stability by providing accurate inputs for executive reporting and strategic planning, and by leading the Change Approval Board (CAB) to ensure all IT changes are justified, tested, and deployed with minimal risk to business operations.
  • Optimize IT financial governance and cost efficiency by overseeing monthly IT spend analysis, guiding annual BAU and governance budgeting, and validating related party transactions (RPT) to ensure accuracy and compliance. Deliver timely and accurate financial reporting for key forums such as Monthly Operation Reviews (MOR), Quarterly Incremental Planning (QIP), and Malaysia Scorecard updates, while supporting project teams in reclassifying infrastructure costs to appropriate initiatives.
  • Ensure procurement compliance and vendor governance by managing IT procurement activities in alignment with policy standards, including software, hardware, and vendor renewals. Maintain accurate records in Ivalua and the outsourcing vendor register for timely reporting to Risk Management, while driving cost optimization through analysis of existing IT charges and identifying opportunities for savings.
  • Enhance IT resilience and regulatory readiness by coordinating local application teams with global infrastructure and business units for data center and disaster recovery (DR) exercises, ensuring alignment and preparedness. Lead the annual IT business impact assessment and maintain up-to-date Fusion records and system testing in collaboration with Risk and Compliance. Support regulatory compliance by compiling and updating IT system data for submissions, conducting key control testing, and ensuring adherence to IT-related policies in partnership with the Risk Management team.
  • Required Qualifications :
  • University degree (with at least 10-15 years working experience)
  • Experience in IT Finance accounting e.g., budgeting, capitalization, accrual, payments tracking, reporting, licensing, and subscriptions.
  • Experience with IT Procurement process like quotation, cost negotiation, contract drafting and review, and payments.
  • Familiar with IT Security related processes.
  • Familiar with IT Strategy planning and adherence to KPI as well as negotiation of targets.
  • Proven leadership skills.
  • Preferred Qualifications :
  • Experience with Change Request management, ITIL certifications will be helpful.
  • Experience in IT Disaster Recovery will be advantageous.
  • Experience with being IT audited by both internal and external auditors. Exposure to COBIT framework will be advantageous.
  • When you join our team :
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.
  • À propos de Manuvie et de John Hancock
  • La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .
  • Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi
  • Chez Manulife / John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à
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    Head Of It • Kuala Lumpur, Kuala Lumpur, Malaysia

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