Financial Operations Analyst (Rebates Collection)

Financial Operations Analyst (Rebates Collection)

MFEX, independent experts in global fund distribution, offers a complete solution for fund trading, rebates collection and delivery of fund information. The company is headquartered in Stockholm and operates branches worldwide, including a growing office in Kuala Lumpur, Malaysia, where this role is based.

Responsibilities

• Liaising with Transfer Agents (TA) and Fund Management Companies (FMC) for contract notes, statements, payments, and related firmware and platform fee queries on behalf of MFEX clients.
• Processing transaction commissions, reconciling follow‑ups, handling payments, and reporting for platform and trailer fees.
• Setting up trailer and platform fee agreements, calculations, reporting, payments, and conducting cash investigations using the in‑house Rebates Processing Client system.
• Maintaining data integrity within internal systems through validation and reconciliation of source data from TA / FMC, counterparts, and business service applications.
• Providing high‑quality service, answering enquiries, and resolving problems with TAs, advisors, and custodians.
• Identifying and implementing operational improvements and automation opportunities.
• Challenging non‑standard or exception‑based processes to ensure thorough risk assessment and appropriate controls before implementation.
• Participating in projects and conducting User Acceptance Testing (UAT) as required.
• Partnering with internal teams and business stakeholders to develop effective solutions and innovate service capabilities.
• Ensuring all activities are completed within agreed time frames and to a high‑quality standard.
• Completing other ad‑hoc tasks as assigned.

Requirements

Perks and Benefits

Medical, dental, shift allowance, travel allowance, parking allowance, and other benefits are provided.

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