Talent Pool - Account Manager (Malaysia)

SlasifyKlang Municipal Council, Klang Municipal Council, Malaysia

30+ days ago

Job description

Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and more!

We are looking for an Account Manager to join our Customer Department. The ideal candidate should have 2-3 years of working experience in a client facing role. Please submit your application in English.

Responsibilities

Develop trusted advisor relationships with clients
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Responsible for the onboarding and offboarding of clients and its employees
Clearly communicate / update the progress of monthly / quarterly initiatives to leadership
Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
Accurately crosscheck and confirm payroll and reimbursements of clients' employees
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

Requirements

Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Minimum 2 : 3 years of experience in a client facing role

High attention to detail and excellent organizational skills

Experience with CRM software and project management tools

Proven ability to juggle multiple client accounts and time-sensitive projects at a time

Excellent listening, collaboration and cross-cultural patience and understanding

Go-getter attitude with strong problem solving skills and a curiosity to learn

Ability to work independently without constant supervision, prior remote working experience is a plus

Strong verbal and written communication skills

Fluency in English and Chinese is a must

Benefits

Unlimited holidays (but sorry, you cannot cash out)

Flexible working hours

Laptop buy-back policy

Seasonal bonus

Equal Employment Opportunity Disclaimer

At Slasify, we value your privacy and are committed to protecting your personal data. We provide equal employment opportunities and do not discriminate against candidates based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other legally protected status or characteristic. Additionally, we do not require candidates to provide photographs or any personal information unrelated to the applied position during the application process. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the position.

Seniority level

Associate

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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Account Manager Malaysia • Klang Municipal Council, Klang Municipal Council, Malaysia