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Assistant Director of Human Resources (Pre-opening)

Assistant Director of Human Resources (Pre-opening)

HiltonKuala Lumpur, Kuala Lumpur, Malaysia
13 hours ago
Job description

Assistant Director of Human Resources (Pre-opening)

Location : Waldorf Astoria Kuala Lumpur, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Schedule : Full-time

Brand : Waldorf Astoria Hotels & Resorts

Job function : Human Resources

Seniority level : Mid-Senior level

Join our prestigious 5-star luxury hotel as the Assistant Director of Human Resources, where you will blend government policies, Hilton brand standards, and hotel-specific guidelines to elevate our human capital strategy. Collaborate closely with the Director of Human Resources and the Management team to craft innovative performance evaluation systems, recognition programs, and talent development initiatives, all aimed at building a high-performance team that drives our business goals and enhances our employer brand.

Responsibilities

  • Strategic HR Management

Develop and implement HR strategies and initiatives aligned with the hotel’s overall objectives. Provide guidance to department heads on workforce planning, talent management, and employee engagement.

  • Recruitment & Onboarding
  • Oversee the recruitment process, from sourcing and interviewing to hiring and onboarding new team members. Collaborate with hiring managers to ensure recruitment efforts meet staffing needs and align with the company culture.

  • Employee Relations
  • Act as the main point of contact for team members, addressing concerns and resolving workplace conflicts in a fair and professional manner. Foster a positive work environment that encourages teamwork, open communication, and mutual respect.

  • Performance Management
  • Lead the performance appraisal process, ensuring timely feedback and goal-setting for all team members. Develop and implement strategies to address performance issues and support career growth.

  • Learning & Development
  • Identify training needs and coordinate learning opportunities to enhance team members’ skills and knowledge. Support leadership development programs to prepare team members for future roles.

  • HR Administration
  • Maintain accurate employee records, including attendance, contracts, and performance evaluations. Ensure the hotel complies with labor laws, health and safety regulations, and company policies.

  • Compliance & Reporting
  • Monitor compliance with HR policies and legal requirements, addressing any gaps or risks proactively. Prepare and present HR metrics and reports to senior management to support decision-making.

  • Team Member Engagement & Retention
  • Develop and implement team member engagement initiatives to boost morale and reduce turnover. Recognize and celebrate team member achievements to foster a culture of appreciation and loyalty.

    Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • At least 2 years in a managerial role within a 5-star international hotel chain; experience in a luxury hotel is advantageous.
  • Pre‑opening experience is an added advantage.
  • Proven ability to lead, mentor, and inspire a diverse team with strong decision‑making and problem‑solving skills.
  • Exceptional verbal and written communication skills with the ability to interact effectively at all levels of the organization.
  • Strong interpersonal and relationship‑building skills; genuine passion for people and fostering a positive work culture.
  • In‑depth understanding of HR best practices, labor laws, and regulations; familiarity with HRIS systems and Microsoft Office applications.
  • Maintains strong relationships with local labor bureau and government agencies.
  • Ability to thrive in a fast‑paced, dynamic environment with flexibility to handle various HR functions and adapt to changing priorities.
  • Benefits

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Work Location : Waldorf Astoria Kuala Lumpur

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    Human Resource • Kuala Lumpur, Kuala Lumpur, Malaysia