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Field Service Engineer

InnomoticsShah Alam, Selangor, Malaysia

1 day ago

Job description

Overview

Field Service Engineer role at Innomotics in Shah Alam, Malaysia. We are looking for a Senior Service Engineer to join our team. Innomotics is an industry-leading supplier of motors and large drive systems with a long history of engineering expertise and a focus on energy efficiency and sustainable performance.

Our people are our most powerful asset. We are a global team of professionals who drive engineering innovation and keep businesses in motion. If you share our bold, best-in-class mindset, we want you with us.

Responsibilities

Installation & Commissioning : Install, configure, and commission VFD systems for MV motors at customer sites. Perform system integration with PLC / DCS and other automation systems. Ensure proper wiring, grounding, and compliance with safety standards.
Maintenance & Troubleshooting : Diagnose and repair VFD-related faults (hardware, software, and communication). Conduct preventive maintenance and performance checks. Provide root cause analysis and implement corrective actions.
Technical Support : Provide on-site and remote technical support to customers. Collaborate with engineering teams to resolve complex issues. Support warranty claims, service reports, and technical documentation.
Customer Interaction : Act as the first point of contact for field service inquiries. Train customer staff on VFD operation, safety, and maintenance. Build strong customer relationships and ensure high satisfaction.

Requirements

Experience

2–5 years (Engineer) / 5–10 years (Senior Engineer) of field experience with VFDs and motor control systems.

Hands-on experience with LV and / or MV drives from major manufacturers (e.g., Siemens / Innomotics, ABB, Schneider, Rockwell, Danfoss, Yaskawa).

Knowledge of motor technologies (induction, synchronous, PM motors).

Technical Skills

Strong knowledge of VFD hardware, power electronics, and control systems.

Familiarity with communication protocols (Modbus, Profibus, Profinet, Ethernet / IP).

Ability to read and interpret electrical schematics, single-line diagrams, and control drawings.

Competency in using test equipment (multimeter, oscilloscope, insulation tester, etc.).

Knowledge of PLC / DCS integration is an added advantage.

Soft Skills

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Customer-oriented with ability to handle pressure in field environments.

Willingness to travel frequently (local and overseas assignments).

Other Requirements

Valid driving license (if role involves site visits).

Ability to work in industrial environments (factories, oil & gas plants, utilities, etc.).

Commitment to safety practices and standards.

Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion

Innomotics is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

Jobs at Innomotics : Find out more about jobs & careers at Innomotics.

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Field Service Engineer • Shah Alam, Selangor, Malaysia