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Sales (Indoor)

Sales (Indoor)

E S L Lighting (M) Sdn BhdBalakong, Selangor, Malaysia
8 days ago
Job description

Requirements

  • Candidate must possess at least a Secondary School / SPM / 'O' Level qualification.
  • Fresh graduates are encouraged to apply for this entry-level position.
  • Required languages : Mandarin, Bahasa Malaysia, and English (spoken and written).
  • Proven ability to deliver excellent customer service and build strong customer relationships.
  • Proficiency in sales techniques and a demonstrated ability to meet sales targets.
  • Strong communication skills, both verbal and written, to effectively interact with customers and colleagues.
  • Excellent problem-solving skills to address customer inquiries and resolve issues efficiently.
  • Ability to work onsite in Balakong.

Responsibilities

  • Handle inbound sales inquiries via phone, email, and online channels, providing prompt and accurate information about products and services.
  • Develop and maintain strong relationships with existing customers through regular communication and proactive support, identifying opportunities for upselling and cross-selling.
  • Prepare quotations and proposals based on customer requirements, ensuring competitive pricing and adherence to company guidelines.
  • Process sales orders accurately and efficiently, coordinating with internal departments to ensure timely delivery and customer satisfaction.
  • Follow up on leads and prospects generated through marketing campaigns and other sources, qualifying opportunities and moving them through the sales pipeline.
  • Maintain a thorough understanding of the company's products and services, as well as industry trends and competitor activities.
  • Provide excellent customer service by addressing customer concerns, resolving issues, and ensuring a positive customer experience.
  • Collaborate with the sales team to achieve sales targets and contribute to the overall growth of the company.

    • Benefits

  • Annual Leave
  • SOCSO

    • Skills

    Customer Service Sales Techniques Communication Skills Problem-Solving

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    Sales Sales • Balakong, Selangor, Malaysia