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Customer Service Executive

Customer Service Executive

Talent RecruitKajang, Selangor, Malaysia
5 days ago
Job type
  • Quick Apply
Job description

Company Background :

We are representing a company who specliases in the sourcing, distribution, and manufacturing of frozen and refrigerated food products. As they are expanding, they are looking for a Customer Service Executive to join the team in Kajang.

Job Responsibility :

  • Answer and manage incoming customer calls in a professional and friendly manner
  • Understand customer needs and provide appropriate product information
  • Prepare and send accurate quotations and invoices based on customer requirements
  • Maintain records of customer interactions and transactions
  • Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
  • Follow up with customers for approvals, payments, and feedback
  • Resolve customer queries and escalate issues when necessary
  • Ensure timely and accurate documentation of all activities

Job Requirements :

  • Minimum SPM and above.
  • At least 1 year working experience as general admin / sales support that manage invoices and documentations.
  • Knowledge in AUTOCOUNT system & Microsoft Excel will be added advantage.
  • Willing to work Alternate Saturday half day.
  • Working Hour :

  • Monday - Friday 8 : 00am 5 : 30pm
  • Alternate Saturday 8 : 00am - 2 : 00pm / 1 : 00pm
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    Customer Service Executive • Kajang, Selangor, Malaysia