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Customer Experience Executive

Hiredly XKuala Lumpur, MY

30+ days ago

Job description

Attend outbound and inbound calls in courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence. -Attending administrative tasks, including responding to inquiries from mailboxes. -To perform telesales for all Insurance Product (Auto and Credit Life) -To promote mobile app to non-app users and to increase the number of FPX transactions. -To perform relief functions assigned during the absence of any team member [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-hiredly-x-job-customer-experience-executive]

Min Diploma / Degree in any field -Min 1 year of working experience in Customer Service field -Effective in multitasking, fast learner, a strong team player -Good communication and interpersonal skills. -Well versed in English and Bahasa Malaysia.

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Customer Experience Executive • Kuala Lumpur, MY