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Bilingual Customer Support Specialist

Bilingual Customer Support Specialist

DataAnnotationPuchong, Selangor, Malaysia
19 days ago
Job description

We are looking for a Bilingual Customer Support Specialist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of linguistics. You will have conversations in both Malay and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

Benefits

  • This is a full-time or part-time REMOTE position
  • You’ll be able to choose which projects you want to work on
  • You can work on your own schedule
  • Projects are paid hourly starting at $23+ USD per hour, with bonuses on high-quality and high-volume work

Responsibilities

  • Give AI chatbots diverse and complex bilingual tasks and evaluate their outputs
  • Evaluate the quality produced by AI models for correctness and performance
  • Qualifications

  • Fluency in English and Malay
  • Detail-oriented
  • Expert level of writing, editing, and communication in both languages
  • A current, in progress, or completed Bachelor\'s degree is preferred but not required
  • Notes

    Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. Only applicants in Malaysia will be considered for this role. This is an independent contract position.

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    Customer Support Specialist • Puchong, Selangor, Malaysia

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