Safety & Security Manager / Asst. Manager

The Zenith HotelKuantan, Pahang, Malaysia

30+ days ago

Job description

Safety & Security Manager / Asst. Manager

The Safety & Security Manager shall be responsible in assisting the Chief of Security & Safety in all matters pertaining to the providing, administering and maintaining of adequate and ensuring effective safety and security of guests, employees, and the hotel assets.

Key Responsibilities

Implement and oversee strict access control procedures for staff, visitors, and vendors.
Ensure that security checkpoints and surveillance systems are operational and regularly inspected.
Develop, implementing, monitoring and maintain hotel Safety & Health SOPs and emergency response plans (ERP).
Ensure full compliance with OSHA 1994, provides (the legislative framework for the safety, health and welfare among all Malaysian workforces), Fire Services Act, and all relevant health & safety legislation.
Managing a team of security personnel and overseeing their training, scheduling, and performance.
Conduct routine risk assessments, safety audits, and inspections throughout the hotel premises.
Serving as the primary point of contact for all safety and security-related matters, liaising with local authorities as needed.
Investigating and reporting on any incidents, accidents, or near misses, implement corrective and preventive measures.
Ensuring the resort's compliance with all relevant health, safety, and security regulations
Organize and facilitate safety trainings, fire drills, first aid simulations, and new hire inductions.
To review monthly forecasts and schedule resources accordingly.
Prepare and submit monthly and annual reports.
Prepare monthly duty rosters, manage staff attendance, and ensure adequate manpower coverage across all shifts.
Monitor members, guests, and staff parking behavior to ensure alignment with club policies.
Collaborating with other departments to integrate safety and security considerations into the hotel operations.

Requirements

Minimum 5 years of experience in a similar safety and security management role within the hospitality industry

Thorough understanding of relevant health, safety, and security legislation and industry best practices

Excellent communication and interpersonal skills, with the ability to effectively liaise with a diverse range of stakeholders

Strong problem-solving and decision-making abilities, with a proactive and solutions-oriented approach

Proven track record of leading and motivating a team of security personnel

Proficient in the use of relevant safety and security management software and technologies

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Safety Security Manager • Kuantan, Pahang, Malaysia