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Contact Centre Representative (Mandarin Speaker)
HaysMalaysia30+ days ago
Job descriptionOpen junior customer service representative with 1 / 2 years of working experience. Also open to candidates with non-relevant experiences but willing and open to explore customer service Fresh grads are welcome to apply! Good command of English / Able to speak in Mandarin
Contact Centre Representative (Mandarin Speaker)
Customer Service Representative (Mandarin Speaker)
Your new company
A well-established banking company in Malaysia is seeking a Customer Service Representative to join their global service team in delivering exceptional customer service!
Your new role
- Competent in handling a range of banking enquiries to successfully support a customer in their banking needs
- Handling inbound and outbound (where appropriate) customer interactions
- Delivering a strong customer experience through each interaction, demonstrating ownership to drive first call resolution
What you'll need to succeed
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Contact Centre Representative • Malaysia