Talent.com
Customer Service Representative (Airline Industry) - Fresh Grads Are Welcome to Apply!

Customer Service Representative (Airline Industry) - Fresh Grads Are Welcome to Apply!

Startek MalaysiaPetaling Jaya, Selangor, Malaysia
30+ days ago
Job description

Responsibilities

What You'll Be Doing :

  • Handle inbound customer inquiries with professionalism and efficiency.
  • Provide accurate information and resolve issues via email and calls.
  • Assist passengers with bookings, flight changes, baggage claims, and more.
  • Deliver world-class service with patience, empathy, and enthusiasm to ensure the highest customer satisfaction with the right procedures.

Qualifications

  • Candidate must possess at least SPM (Pass).
  • Proficient in Bahasa Malaysia and English (both spoken & written).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to multitask in a dynamic airline environment.
  • Customer-focused with a positive attitude and team spirit.
  • Able to work in 24 hours rotation shift.
  • Benefits

  • Competitive salary package.
  • Statutory and attractive benefits
  • Dynamic and multicultural work environment.
  • Continuous training and career growth opportunities.
  • Be part of a globally recognized airline brand.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Representative • Petaling Jaya, Selangor, Malaysia