Associate Supervisor / Supervisor, Market Conduct Supervision (Banking), Consumer and Market Conduct

Associate Supervisor / Supervisor, Market Conduct Supervision (Banking), Consumer and Market Conduct Bank Negara Malaysia | Posted Sep 7, 2025

Full-time

Malaysia

• Negotiable
• Master (>

10 yrs)

Job Responsibilities

Established insights on the industry exposure to conduct risk, as well as highlighting key conduct topics from industry-wide data and other sources using analytics and other relevant tools

Use of data-driven analysis to support proportionate supervisory and enforcement actions to achieve the Bank's desired outcomes and department's mandate of ensuring fair, responsible and professional business conducts.

Conduct / Support the implementation of the MCSF through development of macro and micro conduct indicators, to ensure effectiveness of supervisory approach in transitioning from a rule-based to principle-based conduct regime

Conduct / Support the administration of enforcement actions in line with the Internal Conduct Supervisory and Enforcement Framework (ICSEF) and the Bank's Enforcement and Penalty Framework to ensure proportionate, just and timely action on any breaches of the Banks Acts, Guidelines and Policy Documents relating to conduct / FTFC

Conduct / Support review to ensure proportionate, just and timely resolution and remedial actions by FSPs on breaches of the Bank's Acts, Guidelines and Policy Documents relating to conduct / FTFC

Build close collaboration with Supervision and Regulations Section, as well as relevant line departments to ensure meaningful feedback loop to support robustness of the conduct risk assessment

Build good relationships with working level of key stakeholders (e.g. internal departments, FSPs, industry associations, consumer groups, OFS) to earn their trust and support for effective implementation of market conduct expectations, robust deliberation on current, emerging or potential market conduct risks and contribute toward better prioritisation of supervisory interventions to be taken

Collaborate with the working level of financial conduct supervisors from advanced jurisdictions (e.g. supervisory colleges, study visits, online modules)to continuously enhance and streamline MCSF and ICSEF with global best practice

Build good relationship with the working level of the related organisations / stakeholders that deliver FTFC objectives (e.g. facilitate the operation of AKPK, support resolution of market conduct issues relating to abandoned housing, sale of NPLs)

Assist manager in the formulation / review of Standards / Guidelines towards strengthening the market conduct regulations, professionalism and servicequality of banking institutions, development financial institutions and payment instrument issuers, as and when required.

Be proactive in seeking opportunities for self-development towards strengthening technical and leadership competencies

Job Requirements

A Bachelor degree or professional qualification in Actuarial Science, Econometrics, Statistics, Mathematics or Accounting / Finance

Has at least 2 years experience in consumer and market conduct in banking and has performed data analysis function / role in previous work.

A Malaysian citizen

Job Benefits

EPF

SOCSO

Annual Leaves

About the company

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.

#J-18808-Ljbffr