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Manager, Change Management

AverisKuala Lumpur

7 days ago

Job description

Grow your career with us

Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.

Responsibilities :

Key Responsibilities :

Work closely with the Change Management Lead to develop, support and implement change management strategies for the assigned projects
Ability to work with vendors or project counter parts to;
Plan and execute training, communication and related work products and services, not limited to change readiness assessment, stakeholder assessment, change impact survey, training needs assessment, training materials, FAQ and etc.;
Break down technical information to layman’s terms for project training and communications purposes;
Coordinate, drive and deliver change related meetings, trainings / briefings to key users and end users on projects;
Develop and implement operational continuous improvement initiatives to better serve our customer needs and grow our change management capabilities;
Manage both internal and external stakeholders expectations to maintain business quality excellence

Skills & Qualifications :

10+ years of working experience in mid to large-scale organizational change efforts or process

Acute business acumen and understanding of organizational issues and challenges

Equipped with solid understanding and knowledge of change management principles, methodologies, process and tools

Familiarity with project management approaches, tools and phases of the project lifecycle (added advantage with IT project implementation i.e. SAP)

Exceptional communication skills, both written and verbal

Good in presentation skill and PowerPoint skills

Ability to work and establish a healthy professional relationship with the Project Services team as well as Business Groups stakeholders.

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Resilient and tenacious with a propensity to persevere

Forward looking with a holistic approach

Able to work effectively at all levels of an organization

Added advantage equipped with PROSCI change management certification or designation of Certified Change Management Practitioner (CCMP) or Association of Change Management Professionals (ACMP)

Education : Bachelor's or Master's Degree in Business / Psychology / Human Resource Management or related discipline

When you send us your resume and personal details, it is deemed you have provided your consent for us to keep or store your information in our database. All the information you have provided is only used for the recruitment process. Averis will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you receive no response from us within 60 days, please consider your application for this specific position unsuccessful. We may contact you in the future if there are opportunities that match your qualifications and experience. Thank you for considering a career with Averis.

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Change Manager • Kuala Lumpur