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Manager, Finance O2C

Manager, Finance O2C

NTT Global Data Centers CBJ1.Sepang, Selangor, Malaysia
4 hours ago
Job description

Overview

NTT Global Data Centers CBJ1. – Sepang, Selangor

The Manager / Senior Manager, Finance O2C oversees the Order-to-Cash process across APAC, ensuring accurate billing, timely collections, and effective credit risk management.

This role ensures that all accounting related tasks are professionally executed with accuracy and compliance with international standards whilst fostering a collaborative and innovative culture across their team.

Key Responsibilities

  • Manage billing, collections, and customer credit processes across APAC markets.
  • Ensure compliance with revenue recognition policies and local accounting standards.
  • Partner with Sales, Legal, and Operations to resolve billing disputes and improve customer experience.
  • Monitor DSO, aging reports, and collection effectiveness.
  • Support internal and external audits related to revenue and receivables.
  • Lead initiatives to automate and streamline O2C processes.
  • Re-evaluates and recommends improvement for the credit and collections processes such as invoicing, follow up and query management.
  • Works closely with the relevant internal stakeholders to pursue deficient balances and enforce the client’s contractual obligations, while minimizing company expenses.
  • Responsible for operational management of the accounts receivable team, creating and executing on plans and reporting on the team activities in the required forums.
  • Ensures the accurate processing of authorized invoices and ensure that the relevant systems are optimally updated and maintained.

Knowledge and Attributes

  • Excellent verbal and written communication skills.
  • Ability to engage with key clients in a professional and tactful manner.
  • Demonstrates good negotiation and influencing ability
  • Displays good problem solving and decision-making ability
  • Excellent understanding of credit analysis, collections processes, and risk assessment methodologies within the context of IT services and products.
  • Excellent familiarity with credit reporting agencies and credit scoring models used in the IT industry.
  • Ability to build a cohesive team and to manage people effectively.
  • Ability to manage time effectively while setting the tone of the team through modelling and leadership.
  • Ability to interact effectively with a variety of internal and external stakeholders by using their good collaboration and engagement skills.
  • Proficiency in financial analysis tools, collections software, and Microsoft Office Suite (especially Excel).
  • Excellent attention to detail with the ability to produce high quality work.

    • Academic Qualifications and Certifications

  • Bachelor's degree or equivalent in Finance, Financial Accounting or Business Administration or related field.

    • Required experience

  • 8+ years experience in O2C or AR, preferably in a regional or global shared services environment.
  • Familiarity with APAC billing practices and customer credit regulations.
  • Experience in DC industry preferred
  • Prior experience working with stakeholders in other APAC countries (ie. Malaysia, Indonesia, Thailand)
  • Strong ERP and billing system experience (SAP)
  • Analytical mindset with strong interpersonal and negotiation skills.

    • Other Requirements

  • Must have flexible work schedule to accommodate across global business hour
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    Finance Manager • Sepang, Selangor, Malaysia