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Managed Print Services (MPS) Consultant

Managed Print Services (MPS) Consultant

Konica Minolta Business Solutions (M) Sdn. Bhd.MY
30+ days ago
Job description

About the Role :

As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will drive efficiency, reduce costs, and enhance overall productivity.

Key Responsibilities :

Client Consultation :

  • Conduct in-depth assessments of clients' print environments, including hardware, software, and workflows.
  • Analyze print usage patterns, costs, and security risks.
  • Identify opportunities for optimization and cost reduction.
  • Develop customized MPS proposals tailored to specific client needs.

Solution Design :

  • Design comprehensive MPS solutions, including hardware selection, software implementation, and service level agreements (SLAs).
  • Recommend strategies for improving print efficiency, security, and sustainability.
  • Integrate MPS solutions with existing IT infrastructure and business processes.

    • Implementation and Deployment :

  • Oversee the deployment of MPS solutions, ensuring smooth transitions and minimal disruption.
  • Configure and optimize print devices and software.
  • Train end-users on new devices, workflows, and best practices.

    • Ongoing Management :

  • Monitor print environments and proactively address issues.
  • Analyze print usage data to identify trends and opportunities for further optimization.
  • Manage service level agreements and ensure compliance.
  • Provide ongoing support and troubleshooting.

    • Financial Analysis :

  • Conduct cost-benefit analyses to justify MPS investments.
  • Track and report on cost savings and return on investment (ROI).

    • Required Skills and Qualifications :

  • Strong understanding of print technologies, including printers, copiers, scanners, and MFPs.
  • Knowledge of print management software and workflows.
  • Experience in conducting IT assessments and audits.
  • Excellent communication and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Project management skills to oversee implementations and deployments.
  • Ability to build strong relationships with clients and internal teams.
  • ITIL or other relevant certifications (preferred).

    • What We Offer :

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and collaborative work environment.
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    Consultant • MY