Field Sales Senior Executive / Executive-Freight Forwarding-MY

The Field Sales Senior Executive / Executive is responsible for identifying new business opportunities, developing client relationships, and promoting freight forwarding services, including air, sea, and cross-border logistics. The role requires regular field visits, strong customer engagement, and achieving individual sales targets.

Key Accountabilities

• Identify and secure new clients for international freight forwarding services (import / export).
• Develop and expand business within existing accounts by cross-selling services (customs clearance, warehousing, transportation) , and conduct market research to identify opportunities in target industries.
• Build and maintain strong relationships with logistics decision-makers (importers / exporters, manufacturers, traders).
• Prepare and deliver customized proposals, quotations, and presentations to clients, and ensure high customer satisfaction through regular follow-ups and issue resolution.
• Achieve assigned monthly and quarterly sales targets.
• Maintain accurate and up-to-date sales records in CRM systems, and attend client meetings, industry events, and trade exhibitions to generate leads.
• Liaise with operations, customer service, and pricing teams to ensure smooth service delivery.
• Provide timely feedback on customer requirements and service gaps and assist in the account onboarding and handover process.

Qualifications, Skills and Experience :

• A Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
• A minimum of 3 years of experience in freight forwarding sales, with at least 2 years in a leadership or supervisory role.
• Strong knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations.
• Excellent communication skills in English proficiency are required.
• An existing network of logistics clients (importers / exporters) in

Malaysia

is highly desirable.

• Must possess own transport and be willing to travel extensively for client meetings.

Note : The advertised job title is being used for Talent Attraction and job advertisement.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE