What's the role?
The Network Expert governs reliable and efficient network operations across regions. This role involves providing support for network issues, troubleshooting, and escalating to engineering teams when necessary. Network Experts actively participate in global and regional projects, offering technical insights and implementation support, while also serving as a liaison with engineering teams to align on product and design changes.
What does the role involve?
The Network Expert in the IT Delivery team is involved in first and second level support for operation and complex network issues, including troubleshooting and escalation. They manage network infrastructure such as WAN, Gateway, Network Authentication Control, core switches and server room, ensuring high availability and performance. Their role includes coordinating with vendors, handling incident and request management, and contributing to network-centric projects like tech refreshes and global network rollouts. They collaborate across regions, share knowledge, support onboarding, and align with engineering teams to drive efficiency, automation, and strategic improvements.
What you need is :
Why should you apply?
At Hilti, we’re leading the digital transformation in the construction industry. With our innovative technologies, we’re pushing the boundaries of what's possible—whether it's through advanced software development, data-driven solutions, or state-of-the-art IT infrastructure. By joining our team, you’ll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide.
We offer :
If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you!
What do we offer?
At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Click on the link to know more #J-18808-Ljbffr
Network Engineer • Petaling Jaya, Selangor, Malaysia