Our Opening and Your Responsibilities
Key Purpose of the Role : Increase qualified customer database for OEMs, system integrations, engineering
companies, Value Added Resellers (VARs). Follow up on sales leads, fast response towards fulfilling customers’ enquiries. Provide sound consultation on MT’s product solution and application. Secure new customers in the industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of MT’s products & services and manage projects and relationships with customers.
Strategic Outcome : Learn and apply product application and segment specified knowledge. Successful in
penetrating into targeted segments, completing assigned sales responsibilities; regular updating of Sales tools and sales reports. Meeting Sales targets and agreed Key Performance Indicators. Combine technical knowledge with sales skills to articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales process.
Key Responsibilities :
1) Sales and Marketing
Managing existing accounts and consistently updating sales pipelines
Qualifying database and updating CRM
Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
Support Business Area Manager in execution of marketing campaigns, leads generation and management
Provide and present product & technical information to potential and existing customers
2) Technical Advisory and Product Advocate
Responsible for actively driving and managing project pipelines
Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products
Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
Interact with customers’ engineering teams to illustrate MT valued propositions
Responsible for representing the products to customers and at field events such as conferences, seminars, etc
Develop customer's staff by providing technical information and training
Conduct Negotiation to secure a win-win agreement with customers
3) Service Standards and Customer Relationship Management
Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
Prepare cost estimates by studying blueprints, plans, and related customer documents
Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
Maintaining records of customer communication and sales activity in our CRM system
What You Need to Succeed
Competencies :
Sound Technical and Business Acumen
Good Interpersonal and Verbal / Written Communication
Customer Focus
Value Selling Approach
Innovation / Continuous Improvement
Teamworking
Results Focus / Oriented
Resilience and Tenacity
Self / Project (Sales & Tender Stage) Management
Mandatory :
Preferred :
Our Offer to You
Career growth
Work with a good team
Skills development
Fixed 1.5 month contractual bonus
Medical Insurance, Dental and Other allowances
Sales Engineer • Selangor, Petaling Jaya